Trails at Lakeside

I wanted to take a moment to share my experience living at Trails of Lake Houston. From the very beginning, my time here has been nothing short of wonderful. Moving can sometimes be stressful, but the entire process felt smooth and welcoming thanks to the professionalism and kindness of the staff. One of the things I appreciate most about this community is how friendly and attentive everyone is. The office staff has always been approachable, responsive, and ready to help with any questions or concerns. The manager Cordelia truly stands out , she consistently goes above and beyond to make sure residents feel heard, respected, and taken care of. It’s clear that she genuinely cares about the people who live here, and that makes a big difference. I absolutely love my apartment. The layout is f

The people at the front desk are really nice and always willing to answer any questions that we need answered as residents. They push to keep the property clean and safe for all residents. They Offer a nice and clean gym, very calming pool area, and pet play area. Rent is affordable, WiFi included. I would recommend anyone to stay at Trails at Lakeside. Quintez Hunt-318

Bad management . Lies in person, on the phone, and in their replies to reviews. Edit: I’ve reached out to management; but they’ve done nothing to remedy the situation. They refuse to even acknowledge they did anything wrong, even when presented with proof. My recommendation to other renters: read your lease thoroughly (they have lied about what it says in the past), keep records of every interaction with the office (keep emails and texts; record calls [IN is a one party state, the only one that needs to consent to recording a conversation you are part of is you]), and don’t pay attention to their intimidation tactics, like threatening legal action when you leave reviews; there’s a reason there are so many reviews up that have them saying they’ll pursue legal action to have the review take

What you pay is not worth it for this place! I've been living here for almost a year and I'm completely unsatisfied with the management. There have been at least three different managers in 8 months and there is always issues unresolved from all of them. I have had so many maintenance requests because there is a big draft of air coming through the windows but they say nothing can be done because the building was built 30 years ago. And it's clear that they haven't invest or improved many things of the units since the building was built. The shower system is very old and you struggle a lot to get the right temperature in the water. I've had to spend from my own money to put a plastic screen for the windows and buy a heater for my room because of that problem. And when you called them to tel

Reasonable rent, but management is shady. If you want to stay here, just be sure you make records of every interaction with management. Edit: Owner said they would reach out but never did; lowering rating to one-star.