Tower Park Management Corporation

Our experience with Jackie was unacceptable. She was incredibly rude, dismissive, and made us feel unwelcome from the moment we walked in. She refused to explain anything or have a basic conversation, only demanding payment without providing any details or clarity. When we asked questions, she became aggressive and eventually kicked us out of the office. Her behavior felt not only unprofessional but also racially biased. No one deserves to be treated this way. Avoid dealing with her if you expect basic respect and communication.

My experience with Jackie was completely unacceptable. She demonstrated shockingly unprofessional behavior—walking around barefoot in a professional setting, refusing to engage in any meaningful conversation, and literally slamming doors instead of resolving issues like a responsible adult. Even more disturbing was the clear presence of racial bias in her actions. Her behavior wasn’t just rude—it was blatantly discriminatory and offensive. Rather than showing any willingness to communicate or de-escalate the situation, she chose to kick us out and shut the door in our faces, showing zero respect or accountability. This kind of conduct has no place in any workplace, especially one that deals with the public. Jackie’s attitude and actions were not only unprofessional, but downright hostile

Jackie’s attitude made it very clear that certain customers are treated differently based on bias, which is both hurtful, unethical & discriminating!!! Where I expected professionalism and respect, I was instead met with hostility and prejudice.. It's deeply disappointing and disgusting to see this kind of behavior still happening in 2025, and it speaks volumes about the business if this is tolerated. -5 stars if I could.

This is just another shady property management company. Don’t waste your time or money dealing with them. I moved into one of their properties and the woman Maggie who worked in the office when I applied was no longer working there by the time I moved in. There’s two women Jamelle (could be spelling that wrong) and Madison in there now. Almost two weeks after moving in I get a notice from the regional property manager Tracy about a balance so I called and Madison said it was a $300 amenities fee that I was never told about and was not in any documentation I signed. All she kept saying was “I’m sorry.” I tried speaking with Jamelle about it as well and she was extremely unprofessional as well and blamed all of this on Maggie. And this wasn’t the only fee they tried springing on me. Save you

Since my Facebook review is no longer visible and after multiple attempts to have someone contact me I’m still waiting, I’ll just send my efforts here. After two years of renting at the Port Warwick location and the leasing office was abysmal to say it politely. I rarely rate companies or put businesses on blast but this place is unorganized and poorly run. On multiple occasions my apartment was entered without informing me before or after (I lived alone and have protective dogs so it felt very problematic), I needed pest control for my apartment and they informed me it would be a 20 day wait, my master bedroom toilet went 15 days without being fixed even with multiple work orders in. The list could go on. I didn't complain much when I was there because it didn't seem to fix anything and I