Timios Inc

I had my escrow done with Timios and the lady was outstanding in customer service, she was very nice. It is the process afterwards that is very bad customer service. We had several checks issued to do some payoffs and all went smoothly except one. The company does not accept paper checks. I called a couple times and left a detailed message but never heard back from anyone. We actually were issued a second check. What a disappointment. A call back from an actual human in how to proceed would be helpful. Almost $600 is being held up for almost a year now.

Terrible customer service. I have tried 3 days in a row to speak with someone about getting a copy of a document from our refinance. Left at least 4 messages, using 3 alternate phone numbers. Talked to 1 person, the operator. He tried transferring me 3 times to different people within the company. All were unavailable. No return calls. Nothing. Would not recommend this company if you want to actually speak with someone for help. Big thumbs down 👎 All company.lwereunavailable.

0 would be a better score . UseD my own title co. Did not want these guys auction.com forced them on me my title co. Did not know what charges these guys made up was for. IT WAS FINANCIAL RAPE WAS DELAYED CLOSING NO COMMUNICATION HOPE TO NEVER DO BUSINESS WITH THEM OR AUCTION.COM AGAIN .I WAS CHARGED TOTAL CLOSING FEES OF ALMOST 3000$ ON A HOUSE COSTING 5632$. THEY DESERVE TO BE INVESTIGATED ALONG WITH AUCTION.COM FOR THERE TOTAL LACK OF FINANCIAL ACCOUNTABILITY.

They won't answer calls. They won't take ownership to resolve issues.

Wendy was the closing and notarizing all my documents. She was very efficient, in the complete process. She has a professional warm personality which I felt relaxed our time without feeling pressured at any time. She was great in explaining all the documents and process thereafter. I rate her a 10 on her outstanding ability to make this process so smooth and assuring and comforting. GOOD JOB Wendy!!!