The Woods of Eagle Creek Apartments in Indianapolis

I had recently submitted a work order due to my dish washer not working. The people at the office were very quick to sent Maintnance. Ozzy was very prompt and professional, left my kitchen clean and had my dishwasher working like new. Thank you for your help.

I visited this apartment complex twice, and unfortunately, my second visit left me extremely disappointed. During my first visit, I spoke with Jamie, who was very polite, welcoming, and informative. She answered all of my questions thoroughly and made me feel like a valued potential resident. That experience is what encouraged me to come back and explore my options further. However, when I returned for my second visit, Holly was the only one available—and the difference in professionalism was shocking. From the moment I walked in, she acted like I was an inconvenience. She was rude, dismissive, and made no effort to be helpful. I was simply asking questions about unit availability and trying to gather more information, but her tone and attitude made it feel like I was bothering her. What

WOEC continues a downward spiral. I have been here for nearly 8 years. The Good: The apartments themselves are fine. The space is used decent but more room in the kitchen would be nice. The people mostly keep to themselves or are nice overall. The staff (when you can physically talk to them) are not bad either. The Bad: Contacting staff is near impossible. The last 8 times I have called there, they had never answered the phone. If You leave a message and don't hear back from them. Even if it's just a "received your message, taking care of it". The exterior continues to decrease. As I said, I have been here for awhile and they used to spray for bugs. I don't believe they do this anymore. I can't confirm this but I can confirm that the amount of bugs and spiders have dramatically increase

Obviously the good reviews are either paid or fake. I was hopeful to find a good community with people who wanted to be great at their job but that has not been the case. Pulling teeth to get answers, finger-pointing, misinformation, etc. Once you are not in the running to make them any money, they lose interest quickly. I was not approved but atleast keep your word in returning the administrative fee as soon as possible. Broken promises.

Have lived here for 2 years now. Absolutely love my apt . Spacious , clean, only bugs I have ever seen are just itty bitty spiders on patio and that's understandable due to the wooden area my apt is, but still no major rodents or bugs , grounds are kept nice and clean, maintentance guys are supe nice, prompt, and actually fix the problem! Never had any issues with the leasing office , everyone has always been super friendly whenever I call , especially Amber the manager. Rent is decent , but what can you expect with inflation. Overall would definitely recommend !!