The Vance at Huebner Oaks Apartment Homes

I am extremely disappointed with how the maintenance situation was handled today. The team was working on clearing a toilet clog in the apartment next to mine, and as a result, my own bathroom was left in an unsanitary condition. They entered my apartment to address the issue they caused, but only wiped the water from the floor. When I asked them to properly clean and sanitize the commode that had been affected, they refused. This situation is very concerning. It shows a lack of hygiene, accountability, and respect for residents. When maintenance work affects another apartment, the area should be properly cleaned without residents having to ask. Is this really the level of service and professionalism management expects from the maintenance team? I hope management takes this seriously and

Lived her for a little over a year now and I love my floor plan! My patio overlooks the pool and feels like im at a resort. Never had any major maintenance issues but the few times we put in a request for something small they usually come out the same day. The staff is always friendly and helpful. Would definitely recommend to friends and family.

Since moving into The Vance around 6 months ago I’ve had no issues at all and it’s been pretty amazing. From the community all the way to the management it is pretty close to perfect. The community is super friendly and also very well-maintained. This complex even goes as far as having an app that allows you to not only communicate with your neighbors, but also pay rent. The amenities that are available here are also so amazing. They have a gym, a super nice pool area that offers tons of different seating options, a nice dog park, and they even have different food trucks that come once a week! Then we have the management who are always so kind and helpful when you have any concerns. Another huge plus is that the location is super ideal. I am a student who goes to UTSA and staying here allo

The property is good with all the amenities. The staff is very supportive and friendly. I am living here since 2 years and overall good experience

**WORTH THE READ** From one neighbor to another, do not move here, especially if you have children and pets. Let me start by saying be super prepared, if u do choose to sign a lease be VERY PREPARED TO HAVE A TON OF MONEY SAVED UP. U will NOT get ur deposit back, you will need to hire cleaners, and extra maintenance who charge $750 in total and that’s not excluding your final bills, plus all ur extra expenses for moving so do w that information as u will. At 1st, I loved it. Sold me with the layout and everything, it was a dream apt. The staff was very friendly and welcoming, never any problems whatsoever. But as soon as we got the keys, to check out the apartment, there were roaches all over the apartment, big and small. I nearly cried because of how many we were finding. Eventually we cl