The Urbana

The Urbana has been a really great apartment complex! Its brand new which ive really enjoyed.It's really close to grocery stores, the West Towne Mall, and the Belt Line making transportation and shopping really easy. I would say due to the fact that it's so close to the belt line, there is a lot of noise pollution. That and there's an emergency response center near by. The windows do a pretty good job at blocking out a good portion of the noise though. I've really enjoyed that the water, internet, and other utilities were all together with the lease. I only had to set up power with MGE and I've obly experienced minor interruptions with internet. Being on an upper floor, I also haven't needed to use the hear as often so there's been some savings on the electric bill because of that too.

Only a new job moved me away from the Urbana. The building is brand new and full of great amenities like a full gym, courtyard, rooftop patio with grills, and free coffee and cappuccinos in the lobby! The building is in a great location, super close to everything including the freeway. The property is quiet with either students or bush professionals so I never had to deal with any noise disturbance. Colin, the property manager, is super responsive, polite and very communicative. He really cares about the tenants and making sure everyone is happy. The only two cons about the building is the parking garage opener is digital and is iffy on when it works and there isn’t a great place to walk your dog when they have to do it’s business.

Apartment is great overall and Colin (old property manager) is super responsive and nice. 4 stars because the rent increased almost 8% on an already expensive apartment. The gym is alright for an apartment, but I feel the amenities overall are lacking just a bit compared to the new apartments that were just built next to Hyvee for a similar price point.

Do not rent from this company. When we moved out, they denied multiple applicants that we sent to them without giving them a chance to tell their legitimate and understandable story AND refused to advertise the deal we were offering through their website to drive more traffic to the unit... all while lowering the prices on the units that they didn't have anyone leasing at the moment thus making our unit look absurdly expensive. Also, when we left, we turned off the A/C to save money. They turned it back on in the middle of the summer, made us pay the full power bill (on the order of $200 per month), AND THEN REFUSED TO TURN IT BACK OFF. They caused us well over $15k in charges total that could have easily been remedied within a month for far less money (maybe only a month worth of rent).

The apartment itself is super nice and fairly sound proof as well. The low review is for the following cons: -Increase of rent by a large amount for an already very expensive apartment. No negotiations allowed (even after being a resident 2 years) -Bedroom windows never even had screens put in even after I requested it. - Garage parking you pay for will still become completely full with no space for yourself. -When roof work is done, it is obscenely loud. -Mandatory apartment internet Nat Type 3, not allowed to have your own or an option to do so. (AT&T) $1800 total rent+ fees (garage, internet, gas, etc. no pets) for 2023, 1 bed 1 bath for those curious. Edited review: Changing from 2 stars to now 4 star as the issues I had are resolved even with my lease coming to a close. Overall have