The Upland

Austin, TX · Apartment building

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Austin
#457
of 1958 real estate agents
City Percentile
42%
rating percentile
Address
The Upland, 12217 N IH 35 SVR NB, Austin, TX 78753
Phone
(512) 910-7370
Website
www.livetheupland.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp

The Upland is a real estate agent located in Austin, TX. It is one of 1,958 real estate agents listed in Austin. Its 3.9-star rating is slightly below the Austin city average of 4.2 stars. There are 10 photos associated with this location.

About The Upland

Welcome to The Upland, where luxury seamlessly merges with sophistication. Nestled in the heart of North Austin, our community blends youthful vitality with refined charm. With a fresh, modern aesthetic, we embody the spirit of North ATX. Discover... More

Customer Reviews

★★★★★ 5.0 Mayra Dimas · Oct 2025

I had a great experience touring these apartments! The community looked clean and well cared for. The Resident Service Coordinator (Ashley Carrera) was so kind, professional, and helpful — they really took the time to answer all my questions. Highly recommend stopping by for a tour!

★★★★★ 5.0 Carlos Ruiz · Dec 2025

From day one, Joann R. gave me a warm welcome and a great tour of this beautiful apartment community. She showed me the outdoor areas and explained all the amenities offered to renters. Joann R. and Ashley C. both took the time to explain everything clearly and answered all of my questions. Ashley C. helped me throughout the entire paperwork process, answered additional questions, and made sure everything was completed correctly. The amenities are very comfortable, clean, and well-organized. The parking and apartment areas look amazing. Thank you, Joann R. and Ashley C., for the wonderful service and outstanding professionalism! You guys make me feel I am at Home!

★★★★★ 5.0 Frida Escamilla · Dec 2025

Recently, I had an outstanding experience working with Ashley Carrera. From the very first interaction, her hospitality and professionalism were exceptional. Communication was clear, prompt, and genuinely thoughtful throughout the entire process, making everything feel seamless and stress-free. They consistently went above and beyond, anticipating my needs and exceeding my expectations at every stage. It’s rare to find someone who combines expertise with such warmth and dedication. I highly recommend Ashley to anyone looking for top-tier service and an exceptional overall experience. Keep up the excellent work Ashley!

★☆☆☆☆ 1.0 Aaron Mcmillan · Feb 2026

Highly do not recommend. My experience viewing the apartments went great. Joann does a great job. Once you move in, the experience takes a turn for the worst. I moved in and everything one could imagine went wrong. They walk the apartment the day you arrive. Once I moved into my apartment, there was A serious pest issue that only got resolved because I had to escalate my concern to the regional. My interaction with the The Property Manager was a complete disaster. To add insult to injury she had the NERVE to imply the pests were my fault. Absolutely disrespectful and her professionalism is awful. My washer machine maintenance is still pending. Maintenance request takes A week or more to do because they focus solely on emergency situations. I can’t wash my clothes right now at all. When I l

★★★★☆ 4.0 Tatyana Guerrero · Sep 2025

This community is absolutely beautiful, and I couldn’t be happier with our apartment and the amount of space it offers. While the move-in process had a few bumps, I truly appreciate all the support from Karen, Ashley, Joann, and Shareece—they were incredibly helpful. Maintenance seems to be a bit slow with smaller requests, but overall, I’m very happy with my decision to move here. Don’t let the negative reviews fool you—this is a safe, welcoming, and well-kept gated community. Highly recommended.

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Business Center ✓ Elevator ✓ Fitness Center ✓ Hot Tub ✓ In Unit Washerdryer ✓ Maintenance ✓ Outdoor Space ✓ Pets Welcome ✓ Swimming Pool ✓ Free Parking Lot ✓ Free Street Parking ✓ On Site Parking ✓ Dog Park

Services

Apartment buildingApartment complex

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