The Union

This place has been an alright first apartment to have on my own with a roommate, but let me tell you the annoyance I’m having now that I’ve moved out and small things that bugged me when I lived here. First off, maintence is somewhat responsive but left us washerless for 2-3 weeks waiting for a part only for them to give us a new washer. When that new washer was installed, they manage to flood our whole apartment, not only was there water damage to our items, but it affected people below us as we lived on the fourth floor. We had to have a dehumidifier in our apartment for a couple of days which was loud and had to be run every hour every day to get rid of any lingering water in the apartment. Another thing, there was dried puke as soon as we moved in which is a biohazard in itself. And

If I could give zero stars, I would. I lived at this complex from 2022-2023 and it was the worst apartment of my college experience. We had various issues but management didn’t seem to exist at this building, only on some days at their sister complex “The Mill” down the road. The mold in our unit was so terrible that I later had to get sinus surgery after moving out. They do not check for student verification although it is advised as student living. The parking is very minimal because “security” does not check parking passes so visitors park wherever they please. The mail situation was horrible causing multiple packages of mine to be stolen. The pool was filled with the most disgusting water I have ever seen and was not cleaned once during my year there. They did not give me my security d

The appearance of the community is upscale.  The grounds are perfectly maintained.  The lawn is cut, shrubbery trimmed, and edging around the scrubs is beautifully managed.  The physical structure does not show signs of aging.   There are no signs of paint deterioration or fading paint on the signs. The pool, clubhouse and common areas of the complex also looked very manicured, up to date, and carefully managed. COMMUNITY AMENITIES: Community Center, Fitness Center, Computer Lab with Free Printing, Private shuttle bus to UNCC, Roommate matching program, Weekly resident activities, Yoga/dance studio, outdoor grills and patio, free tanning, entertainment room with billiards table, 24 hour emergency maintenance, professional on-site management, resort style swimming pool. APARTMENT AMENITIE

Absolutely ridiculous they are claiming themselves as “student housing.” If you are a parent or a student that cares about wellbeing and safety this is not the place. Management is awful or actually just might not exist. The office is always closed, it’s impossible to reach anyone, and maintenance issues go months without resolve. There is no security and the complex is extremely unsafe. There has been domestic disputes and squatters, the police or Sheriff are here monthly. I also see the exterminators coming weekly 🤮 Bonus points for their towing company that will tow residents! If you are a student or new to the Charlotte area The Union is the worst place you could chose to live!

ZERO STARS!!! I have had nothing but the worst experience living at The Union for the past year. The management here is absolutely terrible. I notified them of mold growing in my apartment due to a leak in the wall at the end of April, and they did absolutely nothing about it for SIX WEEKS, despite constant phone calls and emails. Their lack of urgency allowed the mold to spread all throughout our kitchen walls and cabinets. It took SIX WEEKS for them to even make a phone call for someone to come and find where the leak was coming from. (the source of leak was found within hours of that phone call).Once the source of the leak was identified as a sprinkler in the ceiling, they literally left the ceiling open to leak onto the ground. They NEVER called anyone to schedule repairs, get rid of t