The Sands on Clearlake Apartments

We currently live at The Sands on Clearlake and genuinely enjoy it here. The neighborhood is quiet, everything is well maintained, and the new dog park was an awesome addition — our pup is obsessed with it. Heather, the manager, and Chris, the maintenance man, deserve a shoutout for how on top of things they are. Any time we’ve submitted a work order, it’s been taken care of quickly and without any stress. The apartments are on the smaller side, but they’re cozy and work perfectly for me and my small family. I’ve already recommended two of my siblings to move here, and we plan to stay until we’re ready to buy a home in a few years.

I’ve been living at The Sands on Clearlake for a while, and I have to say the new management company, SPM, has completely transformed this property. Since they took over, everything looks so much better and I genuinely feel safer living here. Heather, the office manager, is truly amazing—she’s always kind, professional, and willing to help with anything I need. And Christopher, the maintenance guy, is on another level. Anytime I or any of my neighbors put in a request, he’s there within minutes and gets things done quickly and correctly. I’m honestly thankful SPM stepped in to manage this community. Their dedication and improvements are the reason I chose to renew my lease. Highly recommend living here!

I really enjoy living here! The apartments are cute, more similar to living in a smaller home than a typical apartment. They are affordable and many units have been newly renovated, they are working on the rest. The best part of living here is their customer service! Heather who works in the leasing office, and Chris who takes care of the maintenance, are both on point and great at their jobs. I don't have to make a maintenance request often, but when I do, it's been taken care of right away. The first cold snap we had, I had an issue with the heat. I emailed Heather in the office, and less than 5 minutes later Chris was knocking at my door to fix the issue. I couldn't believe how fast I got help, and I was warm and toasty in no time! I highly recommend making The Sands your new home...

I've been living here just over a year. I love my apartment. The staff is great. Chris is their service guy, he is super nice and helpful. He arrives shortly after you put in a service call. All the staff here gives you a smile with great service.... Much appreciated.

I lived there for 2 years recently. For what they're charging you, it's not a great place. It looks nice, but it's not structurally nice. The floor is unstable because it's got a 2 foot crawl space underneath. I always felt uncomfortable that my dryer unit was hooked up to the crawl space rather than outside. And when I took off the aluminum tube, I could see that the lint was falling onto wires under the crawl space. The only sturdy part in the apartment was when they had to come in and pore what looked like concrete on a spot that was sinking. They started charging water as well, which I find ridiculous, And when I lived there, trying to get somebody to come fix something in your house was pulling teeth. In the middle of summer, when I lost my AC, I went a week with no AC because they c