The Richland Apartments

For this being my first time moving into a place on my own, Roger and Nicole are great representatives of this property and will probably raise my expectations of what I expect from other property managers in the future with their excellent communication and ability to work with their client. Roger especially making sure I understood everything and showing me all options available.

I have never been in a situation like this apartment complex has put me through. After driving from Augusta, GA (which they were aware of) I was given the keys to an apartment that was.. not move in ready to say the least. It was apartment 1404. Things were literally falling apart as I touched it. Screens in windows were ripped, bedroom fan literally hanging off the ceiling, paint outlines on the patio, hair PAINTED into drawers, lights not turning on, washer and dryer connections just falling apart, stains on things, lots of things were dirty, and to make all it worse in the middle of the night I ended up killing 20-50 roaches. The office promised me they'd fix everything as soon as possible.. but you don't drive 17 hours to get an apartment that needs work done immediately. My advice t

I give it two stars cause it was my home once and me and my family enjoyed living there but I only remember getting in the pool once (in 18 months I lived there) due to it was always closed or dirty. Also remember seeing lots of bugs. The gate barely worked in all the time I lived there but I felt safe. The maintenance of the outdoors areas was good and receiving maintenance service was quick and good.

My boyfriend and I love this complex! After having a bad experience with another complex over 2 years ago, we came across The Richland Complex in desperate need of a new start. Move in was smooth and easy. For the most part its quiet and minimal maintenance requests regarding completely normal routine maintenance as any apartment should. This complex is on the older side and tends to have issues here and there mechanically but maintenance normally gets it fixed promptly. The complex is well kept and staff stays on top of updates and communication for the residents. Roger and Nicole are amazing and always entertain conversation when we go into the office. Our regular maintenance guy is super nice and very informative and reliable, answers all of your questions and never makes it seem like h

Please take time to read the reviews before considering this property—doing so could save you your hard-earned money. Based on my experience, I would not recommend renting here. There are newer communities in the area with far better amenities, more modern units, and more generous leasing incentives. From the beginning, my experience was uncomfortable. When I first inquired, I specifically requested to view the actual unit I would be leasing but was repeatedly shown only the model unit—which was not at all representative of the condition of the actual apartment. I strongly advise that anyone looking to rent insist on seeing the specific unit being offered, not just the staged model. On move-in day, it became immediately clear that the unit was worn down and not thoroughly cleaned. Despit