The Reid Apartments

My partner and I moved in four months ago and it has been nothing but trouble. We live on the ground floor and whenever it rains water comes up through the floor and drips from the ceiling. Our walls are bubbling and turning yellow with cracks forming. It looks like they painted over it multiple times to hide worrying flaws. We call the emergency maintenance line, sent multiple emails and calls, even went into the office and they stated “we’re backed up.” The bath tubs bubble even after repair after repair. I could go on and on about more problems that won’t get fixed. But having flooding and yellow walls makes me believe there’s the starting of mold. Do no rent from this place, its a scam and a rip off. Extremely unprofessional service. Under Texas State Renters Rights “ Health and Safety

I’m currently exploring my housing options and toured this community, and I had a great experience. Cecilia was amazing; very professional, knowledgeable, and genuinely helpful. She took the time to answer all my questions and made the whole process feel easy and stress-free. She definitely left a great impression.

I had a great experience working with Aracely Mata as my leasing agent. She was incredibly professional, friendly, and knowledgeable throughout the entire process. Aracely took the time to answer all of my questions, explained everything clearly, and made the leasing process smooth and stress-free. You can tell she genuinely cares about helping people find the right place to call home. If you’re looking for someone reliable and helpful at this apartment complex, I highly recommend asking for Aracely!

Aracely and Cecilia were both amazing and very professional. Thank you, Aracely, for taking the time to tour me around the property and thoroughly explain all the amenities it was very helpful. Cecilia was also extremely welcoming and made me feel comfortable from the moment I arrived. Great customer service from both of them!

Looking for new apartments recently and working with Aracely was an absolute pleasure from start to finish. She was professional, responsive, and genuinely helpful throughout the entire process. What stood out most was her friendly attitude and willingness to go the extra mile to ensure I felt comfortable with my decision!