The Ranch at Bear Creek

Maintenance is everything here! Nate and Sebastian make this place worth living here. They work hard and always getting stuff done! They made sure to keep up with the pool and keeping it blue! Before them it was always green and closing! Whenever I needed something fixed they were right on top of it.

To be clear: The only reason they are getting any stars at all is because of Demetrius; he is a gem, he is the GOAT. Demetrius is the groundskeeper, and he is outstanding; super nice, always waves, has a great attitude, and has carried the maintenance duties of this place as maintenance teams AND the office/admin teams have had consistent turnover under the newish owners and none of the same people are here that had been for years prior. Honorary mention to Danny who used to be on the maintenance team but now works at the sister property and still helps out at times, he's wonderful as well. This place is rapidly trending downwards in about every way. Pools? You're lucky if they are open a tenth of the warm season. The gym? Oftentimes destroyed by transients using it as an apartment overn

Sebastian and Nate were so helpful with our maintenance needs! They made sure all our concerns were addressed and resolved in a timely manner. Sebastian was on call today, and he was able to fix our issues quickly and effectively. Older buildings will inevitably have issues, but we are loving our new home and community. It is so cozy here especially with the beautiful fall colors surrounding us. So grateful to Lisa for giving us the tour and helping us find a home that fits everything we are looking for! Thank you!

I always had an excellent experience with our maintenance men especially Nate! Whenever I needed something fixed, they were on top of it right away. Nate always responded fast, showed up on time, and handled every job professionally. He worked efficiently, and made sure everything was taken care of without any hassle. They also kept the place looking neat and seem to take real pride in their work. It’s rare to find someone who is both skilled and genuinely kind, this crew is both. I truly appreciate how smooth every interaction was. Definitely one of the best maintenance experiences I’ve had. Highly recommend!

Maintenance has improved greatly. I had a leak under my sink that they fixed. Sebastian and Nate were very polite and friendly to talk with. They fixed another issue while there. I am grateful for the prompt responses.