The Preserve at Windsor Lake

The reviews I've read do not match the building I toured. The outside was disgusting, there was so much trash and black growths on the sidewalk I couldn't walk in a straight line for fear of stepping on something contagious. The model unit smelled like smoke. The only perk I saw was that the community is gated. Whoever is photoshopping/using AI for your pics deserves a raise, because I felt truly catfished.

Ive been here for 3 years and every encounter with any of the staff has always been a pleasant one. The response time to any maintenance issues is impressive! Its evident that the staff works as a team in order to ensure that all residents feel comfortable. Thank you!

No real issues. The front office is very nice and the maintenance comes when requests are filed. Only issue is that the gate doesn’t dial through sometimes but other than that a great place to live. Never had any issues with my neighbors and they have active police officers who are available.

I have resided at The Preserve at Windsor Lake since within a year of it's opening. Right now, the maintenance crew are EXEMPLARY and to be commended. They were extremely fast and efficient and the customer service is outstanding !!!! Please stay safe and well. Respectfully

The apartment was in extremely poor condition upon move-in. It was infested with roaches, and it was clear that it had not been properly cleaned. Dust covered the fans, and there was visible mold along the baseboards in both the bathroom and kitchen. The kitchen ceiling had water stains and even holes, indicating potential structural or plumbing issues. Overall, this has been one of the worst apartment experiences I’ve ever had.