The Potempa Team at CrossCountry Mortgage

I spent most of 2024 looking for my dream home. I had a unique life situation and when I first contacted Shawn at Potempa Team, he heard me and made a pathway for my home ownership process- once I got a realtor we connected again and through his advice and wisdom he helped to make me a homeowner in my dream home and location..I absolutely love, love my house. I’m still getting my home ready and doing garden work - I was thrilled to find I had bunnies and geckos in my yard - so happy about this..I’m building a rabbit hutch for them now .. Shawn, Tim, Sarah, the whole team and their affiliates at Hancock Processing- Danielle was a gem to fight for me and understand how much I wanted to be a home owner… thank you to everyone- I am forever grateful for your service and hard work and dedicati

We had an excellent and professional experience with Sabrina Cole, part of the Potempa team and Cross Country Mortgage. We were buying a second home and Sabrina spent a lot of time coming up with an excellent product for our situation. We were actually comparing her with two other companies that were recommended to us and she beat them both. As we moved forward with the loan process we had an amazing offer from a personal friend to write a private loan for us. No institutional lender would be able to match his offer. It was a no-brainer for us. I know it’s just business, but with a heavy heart we informed Sabrina Cole that we would not be moving forward with her loan process. She had been so helpful, informative, and accommodating, we still feel bad that we chose to not follow through to t

When everyone else said no, this team said yes! 🙌🏼 I am so happy with my experience with the Potempa Team. Ryan was my loan officer and he made this whole experience super smooth and explained everything in detail, multiple times when I needed him to, and was very patient when I had questions. He truly wanted me to understand everything! Ashley and Christina were absolutely amazing as well and the whole team was always super prompt in their responses. I would recommend them to anyone! I’m so glad they helped make this dream a reality! Thanks ya’ll!

Outstanding in every respect! My home purchase in December of 2025 was very smooth, rapid, easy to understand, and a complete pleasure largely due to the Potempa folks! Professionalism, knowledge, and rapid action combined with clear communication made the transactions stress-free. I had many questions for various team members; I always received clear information to help me understand. Great Outfit!

I can’t say enough good things about Tim Potempa! He is truly an All-Star in residential ending. He’s responsive, knowledgeable, honest, and unbelievably good at navigating even the most complicated Loun situations. He communicates clearly, keeps the process, stress-free, and fights for the very best rates in terms. If you want a lender who actually shows up for you, choose him. Highly highly recommend this man.