The Pointe

El Paso, TX · Apartment complex

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in El Paso
#179
of 577 real estate agents
City Percentile
33%
rating percentile
Address
The Pointe, 5525 N Stanton St, El Paso, TX 79912
Phone
(844) 945-0493
Website
www.thepointe-elpaso.com/?switch_cls[id]=90830&utm_source=google%20-%20entratammb&utm_medium=organic&utm_campaign=gmb&utm_content=website%20click
Status
Closed · Opens 8:30 AM Mon

The Pointe is a real estate agent located in El Paso, TX. It is one of 577 real estate agents listed in El Paso. Its 3.2-star rating is slightly below the El Paso city average of 3.9 stars. There are 10 photos associated with this location.

About The Pointe

The Pointe Apartments in El Paso, TX, offers value-packed one and two-bedroom floor plans designed with comfort in mind. Enjoy spacious layouts with large closets, private patios or balconies, and inviting living spaces ideal for gathering with... More

Hours

SaturdayClosed
SundayClosed
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM

Customer Reviews

★★★★★ 5.0 Lluvia Zayas · Jan 2026

I truly enjoyed the two years I lived here. Ray and Yvette were incredibly kind to me from day one. They were always patient, answered all of my questions, and consistently went out of their way to help me. My experience here was truly unforgettable. Even though I was going through a difficult time in my life, I spent some of my most peaceful days here, away from the city traffic and noise. The view from my apartment was absolutely breathtaking. I genuinely loved living here. Life is taking me in a different direction now, but if I could, I would choose to live here forever. Without a doubt, it was the best experience.

★☆☆☆☆ 1.0 Rachael Sanchez · Mar 2026

Absolutely do not make the mistake and sign a contract to live here! This is a nightmare of a place and you will not have peace of mind. Fake smiles and fake kindness from the staff. The maintenance guys will stalk you the guys that clean the grounds will blow debris into your paid parked vehicle parking. The apartments are paperthin and they do not care about upstairs neighbors being loud at all even with multiple police calls. By the way, the pool has never been open.!!! Windows are not sealed and shake in the wind. Super hot in the summer and super cold in the winter. Yes, it is close to the mountain and you get to see pretty views, but it is not worth the headache you will have. When you come home, you want peace and a nice place to live and this is not one of them. Trash piles up at t

★★★★★ 5.0 Shawna · Mar 2026

The staff are truly wonderful—kind, attentive, and always available to answer any questions. The property itself is beautiful, with stunning views that make it a pleasure to spend time there. My favorite feature is the pool, which is a perfect spot to relax and socialize, especially during the summer months. Overall, it’s a fantastic place to stay and enjoy.

★☆☆☆☆ 1.0 Mayra Andrea · Mar 2026

Very disappointing. The property itself is beautiful, but the management experience has been one of the worst I’ve had living in apartment complexes. Customer service is practically nonexistent. Emails go unanswered, it’s extremely difficult to get a response, and mystery charges keep appearing on the account with no clear explanation. On top of that, the pool does not work, even though it’s advertised as one of the main amenities. When you try to get help, Raymon and Ivette never follow up or provide solutions. It’s a shame because this place has so much potential. However, as long as Haley Companies continues managing it without efficient staff or accountability, the experience for residents will continue to be very poor. Residents deserve transparency and basic customer service.

★★★★★ 5.0 santiago monte · Feb 2026

The Point Departments provide excellent service and support. The staff is professional, helpful, and always willing to assist with any questions or concerns. Everything is well organized, and the process is smooth and efficient. I appreciate how responsive and respectful they are. Overall, it’s a great experience working with them.

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Business Center ✓ Fitness Center ✓ Hot Tub ✓ In Unit Washerdryer ✓ Maintenance ✓ Outdoor Space ✓ Pets Welcome ✓ Swimming Pool ✓ Free Parking Lot ✓ On Site Parking ✓ Paid Parking Lot ✓ Dogs Allowed

Services

Apartment complexApartment buildingApartment rental agencyCondominium complexCondominium rental agencyReal estate rental agency

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This listing is informational. Contact the business directly to verify credentials, services, and availability.