The Mason Apartment Homes

I moved into the Mason Apartments 6 months ago. I discovered that previous management had been poor and things were not good. However, I moved in under new management, and CAF has been great to work with. So I thought it important to write this review so those of you searching for a good place to live would know that The Mason is just that. It is relatively quiet and a safe place to live. (They have regular security patrols daily/nightly) My apartment is newly remodeled. Merissa and Amos and the maintenance crew have been friendly and easy to work with and have been prompt in answering my concerns.

I, Brenda Alvarez, renewed my rental agreement a little over a week ago, which clearly states that I must pay a $10 fee for trash reimbursement. I paid the rent on October 2 2025, and they sent me an invoice as payment confirmation. When I checked it, I saw that I was being charged $20 for trash! when the renewal contract says it is $10 dll, at that time I sent an email to the manager Merisa, and also to an assistant named Harper, showing them the invoice where you can see the charge of $20.00 dll and the contract where it says it is @10.00, I did not receive any response, so on Tuesday, October 7, 2025 I went to the office and it was closed as almost always, and I decide to call the office and Merisa answers me, I tell her my problem and that she please correct it and refund me the $10 d

There is literally residents parking in the visitors spots and there is barely any visitors spots on martindale as it is. There needs to be towing enforced. I know that residents are not suppose to be in visitors. They park their car at night and then move it during the day. It’s not fair to those who have visitors that work nights. And again there is barely any parking on martindale as it is yet there is so many residents spots always open. There should be no reason for the residents to be taking up the minimal visitors spots.

Marissa (I hope I spelled her name properly) is working wonders for this place. She had maintenance come out and look at every issue I had. She’s very communicative and will call just to make sure everything is going ok. I’m very thankful for whatever magic she’s doing, because it’s working.

I'm excited about the changes that I see on the property. Merissa is willing to listen and knowledge about her job. Better things are going to come because of her