The Highlands

Since the management change, most things have become more disorganized. Communication regarding leasing is inconsistent, and while rates have increased, the overall quality seems to have declined. The maintenance team is very attentive and responsive, but seem limited by upper management when it comes to what can be addressed. For example, my unit’s washer and dryer have been problematic throughout my two years here and have yet to be replaced. Security doesn’t seem to be the best as my room mate had his motorbike stolen and the cameras, according to management, caught nothing of the incident. The gates are open during daytime every day except Sundays and have been known to get stuck open throughout the night. The parking situation doesn't usually have problems, however it's common to find

Overall the hospitality and care from the staff is incomparable to the other student housing. When I moved in there were a few things out of place with my room and the property manager was very kind and they came and spoke to me personally and fixed it. The maintenance staff is very kind and always eager to help, we are very thankful for their attentiveness to any maintenance issues. It is very clean and quiet. I love the garden style housing because I feel like it’s more adult-like than other nearby living.

I’ve been living at the Highlands apartments for two years now, and I honestly couldn’t ask for a better apartment community. The staff goes above and beyond, communication is clear, and any issues are handled fast. The property is beautiful, well maintained, and feels safe and welcoming. It truly feels like home, and that’s rare to find when renting. I’m so glad I chose to live here!

The highlands is one of the better living options near UNR in my experience. The apartment is nice and well furnished and more affordable than the other apartments near campus. It’s gated and I’ve never had issues with safety. Additionally, maintenance has always helped fast.

Horrible time living there. Do not come here. This place will trap you and force you to pay a months worth of rent including a move out fee of another month of rent if you decide to move out early. I understand that's usually customary but I am for some reason continuing to be forced to pay rent even though I moved out and signed the move out forms. So I've paid for 3 months worth of rent total not including a false charge for January that took over a week to sort out. Even paying for utilities I didn't use. They won't help you find someone to re-lease your place and you're forced to do it on your own. They are unhelpful and it's better to find somewhere else to live. Also they say they're a gated community but the fence burned down and it took nearly 6 months for them to rebuild it all