The Hammocks on 20th

This has got to be one of the worst experiences in an apartment that I've ever experienced. I thought a lot about leaving this review not only to expose The Hammocks for their shadiness but to warn other young people looking for their first place to stay. When me and my partner moved in 2023 we felt welcomed . overly nice landlord, nice pool, outdoor grill we thought we had the spot but after only one month we started to notice the REAL Hammocks. First let's start with the issue with the apartment. Upon moving in we first noticed an exposed wire hanging from the outside of our window holding 2 lights on. We let Kim know and she informed us someone would fix it (took them a MONTH to fix it, mind you we had several storms and water was actively falling on the wires). also upon moving in ou

The property manager Kim was amazing to work with. You can tell she really cares about making the property a safe and beautiful place to live. Was just enough room for me and my dog, and we felt safe walking around the property at any time of the day/night. Maintenance responded within 24 hours of any request or issue I had. I only left because I had to move back home, but if given the opportunity to return I gladly will.

Horrible experience moving out of this place, manager Kim suggested to that I could move out a month early and she would update my lease date to backdate rent, so I moved out a month before my lease. Fast forward a month and she has charged me for a full months rent despite this being HER suggestion, and straight up called me a liar and said the conversation never occurred. In that same conversation she also mentioned that there should be no damage/cleaning fees associated on my account, only to add hundreds of dollars after this conversation of miscellaneous items. Horrible management, would not rent here if Kim is still in charge. Also, Apartments are extremely outdated and she touts making improvements to the community like a useless fence update 🤣

Mrs. Kim is the best I love that woman so much such a caring soul, she handled everything in a timely manner and always goes above and beyond still even now that I don’t reside in one of her properties! If I could take her to my new management company I would in a heartbeat!! She treats her residents as more than just a number and makes you feel welcomed always which is a rarity nowadays. Definitely a great place to live especially if you are new to the area or the college, as a young girl who lived on her own this is definitely a place you would want to be!

I recently moved into The Hammocks on 20th, and I couldn’t be happier with the experience so far. The location is perfect , everything I need is less than 10 minutes away. From day one, the team has been responsive and helpful, but I especially want to recognize **Ms. Kim**. She has gone above and beyond to make my transition smooth. From helping me transfer from one apartment to another, to quickly addressing every concern I had. She’s been more than sweet she has been honest, kind, and incredibly efficient, removing late fees that weren’t my fault and immediately following up to resolve every issue. I was also really impressed with the maintenance team. I didn’t even notice when they came in to fix the oven and bathroom dryer. I’d been waiting just two days, and when I saw the note t