The Glen at Highpoint

I lived here for a year and had actually renewed my lease to stay longer, but ongoing unresolved issues ultimately forced me to leave. When I first moved in, I was quoted one rental amount, but my unit was switched and I was placed in a different apartment at a higher rent than originally discussed, along with gas charges and unusually high water bills. That was my first concern. I also experienced serious maintenance and habitability problems. I submitted a request about visible mold on the HVAC vents. Although the vents were replaced, mold-like spots kept appearing, and the underlying moisture issue was never fully investigated or resolved. There were multiple cracks in the walls, including cracks that led to water leaks, along with ongoing pest problems such as spiders and roaches. Th

Great place to lease an apartment! Very clean and the office staff is amazing. I love living in the Glen at Highpoint. I've been here 2 years now and I must say I've enjoyed every second. Nice area and easy access to freeways/24hr stores. Jeanna and Patesha and Glo have been amazing to work with.

I am currently entering my third year at The Glen at Highpoints and highly recommend it. Any maintenance requests I’ve submitted have been handled in a very timely manner, which is a huge plus. Additionally, the office manager is approachable and truly takes the time to speak with tenants individually. Whenever I’ve had a concern, it was heard and addressed effectively. It's a solid place to live, and I’ve already recommended it to several people I know.

I’ve lived here for three years and have had a great experience. Maintenance is quick to respond, and the office manager is excellent—they actually take the time to sit down with you and address any concerns. I have no complaints that haven't been resolved. If you're looking for a well-managed complex, this is it.

I had a very disappointing experience with Glend Highpoint Apartments. When I moved in, I paid a $250 security deposit in cash. The employee at the time told me I did not need a receipt because the deposit was listed in my lease agreement. Later, management claimed that I never paid a deposit, even though my lease clearly states a $250 deposit. They then told me I should not have paid cash and that cash payments are considered a “gift” to employees unless you have a receipt. This was never explained to me at the time of payment, and it feels like they are shifting responsibility onto the tenant. Throughout my two years living there, I often avoided going to the office because of how unprofessional and dismissive the staff were. Tenants are not treated with respect or professionalism, and