The Garrison

This is for the Ellington across the street as they are owned by the same company. Lived here 2 and a half years through 3 different owners. Summit Properties has been the worst!!!!!! Roach infested and have to chase them down for them to come spray. Half the outlets in my living room do not work. Multiple cracks from foundation issues and leaks. They attempted to fix the roof but it still leaks to this day. Maintenance does not come unless you call and email multiple times. Cant even say that anymore as its been 6 months where my 2nd bathroom has not been usable. Leaky sink lead to wood damage has not been replaced, spout fell off the tub not replaced. But they did come plunge the toilet and ignored the tub. But the best part in June a random payment was applied to my account wrongly. I

Originally the process seemed to be going okay. Then gradually it took a turn…there were inconsistencies with what was being offered online and what was actually available. The apts that I originally was told were available was not available. Then there was a conflict with up charged pricing for something that was not even accurate with what the description stated. On website the initial is said to have a fireplace, patio, etc. and it doesn’t have anything or any more square ft as other Aclassic units but cost more. I filled out app on Jan 19, 2026 but because of lack of communication and responses from staff I was not approved until February 3,2026. I was given mixed up requirements with other apps and the information that I sent in (when it was finally requested) wasn’t good enough, inst

I do want to say this. Unfortunately, this wasn’t a good fit for me. Sam and Melissa were great. It’s just I feel that people should be more transparent when giving details. Please always read the fine print when you’re signing. Also, take more time (as I should have), when touring. I should’ve had them take me to the actual apartment instead of viewing something on video. Roach infestation massively on a scale I’d never seen before. I couldn’t believe my eyes. I’m not saying this to down anyone . This complex has the potential to be great, but it needs to start with truth and commitment to the tenants.

I live in Unit 706 and everyone needs to know that the safety tech here is not working. The 911 Button is Fake: My friend got hurt recently and we hit the 911 emergency button on the IQ Panel. Nothing happened. No one came. This means the panels on the walls aren't actually monitored or connected to emergency services.Mismatched Alarms: I’ve checked the smoke alarms in the halls and units. They are a mix of different brands like First Alert and Kidde. They are not connected to each other or to the IQ Panels. If a fire starts in one unit, the neighbors won't know until it’s too late. The Fire Tragedy: A neighbor named Keith was found dead three days after the big fire in December because the system didn't alert anyone. The smart thermostats shut off the AC, but the panels didn't call for he

Is friendly service, answers your questions, very nice people looks like a good place to call home