The Gantry

I’ve been living at The Gantry for a few months now. It has been a very pleasant experience. It’s a quiet community in a well-built building in Dogpatch. Michelle in the Leasing Office was a pleasure to deal with. I also needed an appliance replaced and Byron was extremely helpful, quick and professional. Everyone here has been nice, no complaints.

I just had my post-move out consultation and the Gantry is charging me $855 for general cleaning, painting walls, and carpet shampoo. Hanging pictures and spending >1 year were the reasons they cite to bill you $525 for wall paint (including bathroom walls that have NO stains or defects, but they “need to match the paint to the remainder of the unit”) After spending 15 months at a place where my packages were being stolen constantly and the rent is >4K for a 2BR, the cost of general wear and tear should be covered by the apartment. Beware when you move-in, this place will nickel and dime you to death once you leave.

Tacked on over 1k of fees after move out which wasn’t cool. Stole a few thousand dollars of stuff accidentally left in a room instead of making any good faith attempts to contact us regarding it on move out date. Other than that, clean and nice! Good rooftop. Just be wary of the staff acting in bad faith. EDIT: Allegedly, our landlord violated the property abandonment California law when they discarded our stuff before lying to our faces about their whereabouts… we’re filing suit. EDIT: We won the case! Thrilling.

I absolutely love living here. The property is well-maintained, clean, and the staff here are welcoming and accommodating. Byron especially has gone above and beyond to assist with any apartment maintenance I have needed. He has taken extra time to help me out with some car trouble and has been an amazing support system for me here. He is responsive and efficient in his work. The Gantry staff have been kind and helpful in making my transition into city living a pleasant one. The location on the water allows for unrestricted views of crane cove park, the bay bridge, Salesforce to Sutro tower and beyond. The rooftop sunsets are breathtaking. I have been a resident here over a year and couldn’t be happier.

Our experience with The Gantry has been excellent! Michelle goes above and beyond the call of duty to make sure we are comfortable in our new home. She has been a source of support in our transition to our new home. Response to maintenance request is also prompt and Byron does a thorough job to make sure everything works well.