The Entro At Midtown

As a former resident who has been living in the complex for years please hear me out. Don’t live in these apartments… For one management team is horrible, the way they speak to the residents and handle things is very unprofessional. Both ladies who are “managers” control things very unprofessional. When someone has a concern about their unit they always speak to whom rudely, with attitudes. For second when someone has an issue with their unit they take DAYS to get it fixed. Apartments seem so dirty on the outside, visitors can’t be in the complex after 10pm and please let’s talk about the”curfew” they made on the residents (NO ONE SHOULD BE OUT BY 10pm or they could be a fine). Prices for rent is incredibly expensive for the lack of maintenance and dirty the complex is. Every-time I go int

I am writing to formally notify you about the ongoing mold problem in my apartment. I have attempted several times to speak with management about this issue, but no action has been taken to properly inspect or repair it. The mold is affecting my living conditions and raising serious concerns about the health and safety of my household. As you know, mold can cause respiratory issues and other health problems, and it is the landlord’s responsibility to maintain the property in a safe and habitable condition. I am requesting that a qualified professional inspect and remediate the mold as soon as possible. Please provide written confirmation of when the inspection and repairs will take place. I would appreciate a response within 5 business days. If this issue continues to be ignored, I may nee

Customer service is good but I’ve been without ac the whole summer we were given two ac units which only kept the room cool at night but the rest of the apartment was hot winter is here now and my ac is still out which means my heater is out if reported and reported maintenance has came several times and said they had to send someone else here other company’s came said they would order a part that part has been “ordering” since the beginning of summer at this point it’s just a bunch of excuses I keep getting the run around that it’ll be fixed and it never gets fix this issues started before summer started.

Should be called The STRUGGLE Apartments. Literally HORRIBLE! Pools have been closed all summer. You can't have visitors after 10pm any night like your in a half way house. Gym is only open during office hours so if you have a job there goes using that amenity. Horrible maintenance. Laundry is never open and when it is 3 of 4 machines don't work. That is if you can even get a loaded card because that's also kept in the office. The office is ALWAYS closed. The phone lines are ALWAYS down. Nothing is easy and they are CRAZY OVERPRICED. Save your money and sanity and look elsewhere. Why are they renting apartments to ppl they can't trust to use the laundry or other facilities past 10pm like a child? Buy some 20$ cameras and residents keys for your amenities and justify the rent increases beca

I know we did not started off with the right foot BUT they changed original staff and its WONDERFUL office keep you updated on repairs they are prompt helpful so friendly and lead maintenance guy (Samuel) is so efficient always going above and beyond to help you in any way he can , under his supervision all the guys do great.!!!We lived here for 3 years now and its a great place to live. We have security over night and we are very happy to call this place home. Great office ladies my sister loves Elizabeth she is so sweet and nice helpful come on over and check it for yourself.