The Elms at Kingstowne

While I enjoyed my stay at The Elms for 6 years, I can say that the moving out process left a sour taste in my experience. Starting with the new maintenance manager, who has let the grounds get worse as the years went on. When our scheduled move out inspection occurred, we followed the expectation that if the apartment is thoroughly cleaned and orderly, we would not be charged the $175 cleaning fee. We scrubbed the apartment clean as much as we could, after being there for 6 years some things would not go away. The maintenance manager came in and immediately said it wasn’t clean, finding one piece of hair in the bathtub and obvious burn marks on the stove burners that are not able to be cleaned off. He was dismissive of everything and kept repeating “would you want to move into a place tha

The service team here is excellent! They are always on top of any service requests but I want to specifically highlight their response to the snow. They are always out in advance of incoming weather putting salt down and then do a great job of clearing the sidewalks, stairs and hallways. The team is small, but efficient. They do a great job of prioritizing the main traffic areas and the leasing office keeps us well informed of plans and progress. If we highlight a particular area that needs attention, they are quick to respond and take care of the issue, always with such a positive attitude.

First I would like to thank Jonathan for going above and beyond his Maintenance duties by getting my car unstuck from the snow and ice today caused by the winter storm!!! Due to my back issues I needed his help and although it was not an easy task he worked extremely hard to get my car unstuck, and I greatly appreciate it. I also would like to say I love living out here. I have lived here for four years and everyone from the leasing office to Maintenance has always been extremely helpful, very friendly, and has quickly resolved all of my issues. If your looking for a place to live in Northern, VA this is by far is a great place to live. It's quiet, close to everything, access to multiple gyms, activities throughout the year, and most importantly a hard working team that does there ver

The Elms is wonderful community and a great place to call home! The staff is always so helpful and work hard to ensure our needs are met. The amenities are wonderful and the location is ideal, close to so many great shopping areas and restaurants. I would definitely recommend living here to my friends and family.

My favorite place I have ever rented, period! I can't recommend this place enough as the staff are friendly, responsive and super attentive (maintenance requests always addressed extremely quickly to the point where sometimes I would wait to place one until I was ready for them to come in that same day!). We would've stayed forever if we didn't buy a house. It is close enough to DC but far enough away that it feels like you have your own separate community. 10/10 Recommend to anyone searching in the area.