The Commons at Briarwood Park

I have lived here 13years and, yes, every place comes with a few issues, but the office is always there to sort them out. This community has become like family we all watch out for each other. My office Manage Sulman Navarro has been so helpful with any issues I may have. She has an open line of communication which makes it so easy to report any problems.

Where do I even start? Firstly, they showed me an apartment that looked really nice and they had a move in deal where the deposit was only $250. After signing the paperwork and doing all the required documents, they showed me the apartment that I was moving into even though the apartment they showed was the apartment I was supposed to move into. They said something about the carpet not being dry or whatever the case but what I moved into shocked me. Clearly they was in a rush and painted over everything! The cracks in the cabinet and on the doors was painted over, the vents clearly caked with dust and mold just painted over, even literal roaches was dried up under paint in the kitchen cabinets, it was completely unacceptable especially moving from Briarcliff rd where everything was SPOTLES

I did a report of the a/c isn’t working on 2/19/26 and it’s not even been checked. The manager couldn’t get their maintenance do they job fast enough I Will do a report at the city violations.

Work orders terrible, them don't fixed anything just yes we take care nobody show up at your apartment.

I had plan to leave this place without writing a review. But when they close my account and sent me an outrageous bill I cannot hold my frustration. Over my time here I cannot count the number of faces I have seen in the management office come and go. But the old management pretended they care even though they did not. I went in with the old manager and told her I would not renew by lease. We agreed and she said everything was good. All of a sudden when this new management took over they claim i never turned in an early termination of lease. I tried to explain to them I did but they did not even care. Whose fault is it if it was not communicated to them when they took over? I understand things happen but our response matters a lot. I had a broken a.c. I put in an early request at 01 p.m.