The Brittany Apartments

The Brittany Apartments in Pikesville is one of the best apartment complexes that I have leased, if not the best. Awesome job to the staff, maintenance, cleaning crew, and all at The Brittany Apartments. From the renovations throughout the complex to friendliness of leasing office staff, everyone does an outstanding job. I am happy here, thank you. All of my requests are made quickly and completed well.

Our lease ended on a disappointing and frustrating note. I needed to coordinate an early move out due to the death of a close family member. When I discussed the situation with the front office staff, they were compassionate and reassuring. I was told that as long as I kept them informed of the circumstances and my move out date, they would work with me and that my security deposit would be returned given the situation. Unfortunately, after vacating the unit, I was surprised to learn that additional days of rent were charged along with late fees for unpaid rent. When I asked for clarification, especially since I believed we had a mutual understanding. I was told this was a “corporate decision.” If rent was considered unpaid, I should have been notified at the time. Had I known there was an

The only reason I’m giving one star is because of the front desk staff and maintenance workers — they’re the only ones who have shown any professionalism or sympathy. Since moving here in January, we’ve experienced a stolen license plate, ceiling and window leaks that took weeks to repair, a vandalized and STOLEN car, and black mold found behind the shower and in nearly all of the vents. The building manager has shown little to no concern regarding these serious issues — responding with comments like “that’s not our problem,” laughing off the health risks of black mold, and even questioning whether or not my partner lived at the complex because she “didn’t know who he was.” When she doesn’t want to answer a question over the phone, she simply goes silent instead of providing a response.

I would never recommend the Brittany Apartments to anyone. In our three years here, we've had consistent issues with plumbing leaks, bad contractors, appliances that don't work, packages being stolen, noisy landscaping, and to top it all off, they're working on cutting down just about every tree in the complex. If you move here, you will NEVER be free from maintenance issues. Just when I think things aren't so bad here, there's another issue. SO many reviews here detail issues with plumbing, with no working heat or air conditioning, and general bad conditions. I find it highly suspect that there is a sudden influx of 5 star reviews. We first moved in near the end of April 2022. In September there was a massive leak from our utility closet, damaging some of our belongings and required week

I'm writing this review because it's unfortunate that this establishment has no sympathy for long-term tenants such as myself, who have lived at The Brittany Apartments in Pikesville, MD since 2018. I've not given them any problems, have never been late on my rent, and, at times, never complained about the many issues with my unit and how long it takes them to resolve issues when I did report them. The maintenance people are horrible and lazy, and the leasing staff seems incompetent. The staff that was here when I first moved here was great but has since changed. When I moved in back in 2018, I was happy to be a resident, but I have watched this community go down the drain. There's dog feces everywhere and weed smoking that will definitely smell your unit up if someone smokes it in the bui