SYMBOL Scott's Addition

I had a walk in tour at Symbol RVA with Olivia, and she was incredible from start to finish. She was friendly, knowledgeable, and made sure every question I had was answered. The rest of the staff was amazing as well. Everyone was welcoming and provided great customer service. Overall, it was a great experience, and I highly recommend checking them out! Plans have changed and my move to Richmond has been delayed until sometime next year but I still wanted to leave this review.

Symbol Apartments: These apartments are new (within the last 4 years) and have somehow already become the grossest, run down, un-desirable complex in all of Scott's Addition. Pricing & Poor Management Out of control and money hungry. I initially leased a 600 sq ft. 1 bedroom apartment in 2022 with a base rent of ~ $1300 per month. In 2 years they have my old apartment listed for over $1700/mo! with no upgrades or improvements. Yes, I understand inflation but raising rent over $400 in a few years is just disgustingly greedy. Lazy, incompetent management team. They always close office early any chance they get, at least 1-2 times a week. Bombarded with emails about community events that end up getting canceled because of minimal interest. Maintenance & Security Issues Hopefully you like do

Symbol Apartments: Overpriced, Poorly Managed, and Deceptive Symbol Apartments appears luxurious on the surface, but don’t be fooled by the website or positive reviews—many are from prospective tenants incentivized to leave reviews after touring, not actual residents. Misleading Pricing & Poor Management Rent is among the highest in the area but lacks consistency—some tenants pay far less for identical units, with zero transparency or fairness. Management is unresponsive, and Jordan, the property manager, fails to proactively address issues. He rarely walks the property, does not enforce cleanliness or security, and frequently shows up late and leaves early. Maintenance & Security Issues • Dog park is filthy, with dog feces often left uncollected. • Trash room was out of order for over a

I toured here when I was looking for a new place and it was an amazing option. The blonde woman who showed me around the unit and her warm personality made it an amazing experience. Units are new, building is clean. Would recommend to anyone.

Since turnover of the old staff, Symbol Scott's Addition has really gone down hill. The new property management staff is one of the worst I have ever experienced in my years of renting. It’s really a shame because the neighbors have created such a great community amongst themselves and even the slightest bit of competence from the office staff would make it a great place to live (just as it was before the new staff). One redeeming quality the community has is its maintenance staff, especially Calvin, he really does a great job trying to hold everything together around here. The negligence and general lack of care for the residents and community continues to shock me every day. Not once has Symbol ever been proactive in monitoring what is happening in the community and needs to be addresse