Sutton Marquis

Robert has been so supportive, highly responsive. All the staff are super friendly and helpful. The cleanliness is exceptional. Best choice ever for accommodation in NYC.

I moved into Sutton Marquis and absolutely loved the building and the staff. My 1 star review is for management (not the doormen, porters, or maintenance team - they're amazing!). I did not know electric was not included in my rent. To my surprise, I started to get charged for electric. I'm someone that enjoys keeping my apartment cold, so I NEVER turned on my heat. I also do not use a lot of lighting because of all the natural light I can get during the day. However.... my November electric was $208, then December was $258, and January was $357. Again, I never turn on my heat - even on the coldest of days! I feel robbed! I feel like I'm being charged for the building's electric or my neighbors or something. It's comforting to know I'm not the only one having this problem. I was really h

Rent was reasonable before they installed submeters as described in other reviews here. We do not utilize that much energy, keeping a relatively cool 65-67 degrees in the winter months when we are home, and our monthly charge has ranged $360-544.27, orders of magnitude higher than any other apartment complex we have lived in around New York City. You should factor this into your decision before deciding to rent here.

This is my third year living in Sutton Marquis. The last 2 year have been wonderful. Electricity was previously included in rent. Recently, they installed individual electricity meters which has been grossly inflated. The past two months I have been charged close to $400 each month for electricity, even though I live on my own and I am not even in the apartment 3 days every week (when I am working in the office). It is mind-boggling and impossible for a single resident to incur almost $400 per month in electricity. Unless you have the oven and heater on 24/7, which I do not. The electricity charges are a total scam they recently introduced.

Had a viewing scheduled here, took time off work and incurred travel expenses. Nobody showed up. Impossible to contact letting agent. Just keep getting routed through to some call center that has no affiliation. Doormen were nice and explained this was a regular occurrence. Horrible people, avoid Marquis. It’s essentially a scam operation as far as I can tell. If you use them and think you have a scheduled viewing with Hazel Lopez, she won’t show.