Summerwood Apartments

Our experience at this apartment complex was extremely stressful from the very beginning, and we ultimately ended our lease early because the issues were constant and never properly addressed. Problems began during the application process when we were incorrectly informed that our application had been denied, despite being fully qualified. This caused unnecessary stress while we were on a tight timeline to move. We were later told this was a mistake, but by then we had already put down a deposit elsewhere. Immediately after move-in, issues continued. Our assigned parking space was already taken, and because this occurred after office hours, our vehicle was nearly towed with no way to contact management. This parking issue happened multiple times and reflected ongoing disorganization. Th

Lately after the new management things have gotten way worse. Even current property manager has left. They keep doing small renovation and increase the rent way to much. As seen in photos, construction workers aren't carefull. Security is also a major concern, new owner is just a PE, emotion less just cares about ROI. Because of location people stick to it but recently there has been alot of movement and people leaving. Please be careful.

If I could rate zero stars, then I would. Initially, we were excited to move here. Loved the park like setting and a secured property. 5-7 days before we were to move in, we were told the unit we had signed a lease for was ‘unavailable.’ We could choose a different building or scramble to find a different place to live. We were unable to view the unit before the scheduled move in date. Red flag #1. When we did move in, the ‘new’ unit was not of the same caliber as the one that was ‘unavailable.’ Nothing could be done at that point, but take or live in your car while looking for something else ASAP. In the 3 months we have been here, water has leaked thru the ceiling from the unit upstairs, or electricity was not working in half our kitchen or the dining room, we have had toilet is

Big property right next to a neighborhood park in Santa Clara. I had a great experiencing working with the manager, Selina. She was very informative and took the time to explain all of my options clearly, which relieved my stress in searching for a new home. She was professional and her care really stood out even though our meeting was interrupted twice. I didn't end up renting because an apt closer to work lined up for me, but Selina definitely made me want to double back if I am ever in search of a new home.

⭐ I wish I could give them zero stars! We’ve lived in this complex for almost four years. Unfortunately, the previous management sold it last year, and since the new company took over, everything has gone downhill dramatically. The new management is completely disorganized and seems only interested in finding new ways to charge tenants. Maintenance requests take forever, and they constantly lie or give conflicting information. Every time we call the office, each employee says something different — it’s so frustrating. Out of nowhere, they started charging $100 a month for a second car, and they’re also trying to raise the rent as much as possible. They clearly don’t care about safety — most of the entrance doors stay unlocked 24 hours a day. I often wake up around 4–5 a.m. because homel