Summermill at Falls River

I moved here in 2023 because I needed a more safer place with no steps for my dad. I love it here, it’s nice and quiet. I love the classes and community interaction events offered. I recently met Tina in the office for our Hot Cocoa event, of course I chatted her head off about my new granddaughter and shared plenty of pictures. She was so delightful and very helpful in assisting me with the Hot Cocoa. She was also interested and very engaging in conversation about my new edition to the family. Thank you for being so friendly. 💗 Our maintenance team is definitely on point now than when I first moved in. I met Alex first and he is such a help whenever I call for any issues I never had to wait. I met James after another maintenance call where my ceiling was leaking water and he and Alex mad

Moved here from out of state to find an entire wall of mold in my new apartment. The smell was awful and I was struck sick with a mysterious respiratory illness for the first month of residence. Really wanted to keep good relations with the land lord but was met with an indifferent staff who couldn’t be paid to care. Made numerous requests to identify the type of mold in an effort to seek medical care. This organization refused to test I assume to protect themselves from legal action. After wards the maintenance staff treated us like unreasonable annoyance. Passive aggressive behavior despite walking on egg shells and buying staff donuts after every maintenance request to smooth things over. Every maintenance visit was met with dialog from the maintenance team that ascribed the most malic

I want to give a huge thank you to James from the maintenance team for his outstanding service. I have been wanting and needing my stove top repaired since I moved in. From the moment James came he was professional, courteous, and responsive. He arrived on time, explained what he was doing, and made sure the issue was fully resolved before leaving. What really stood out was how much he genuinely cares about the residents. He didn’t rush the job and made sure everything was safe and working properly. His positive attitude and attention to detail made the entire experience stress-free. It’s reassuring to know that he takes pride in his work and truly values the people who live here. Excellent service all around!

I’ve lived in this apartment community for several years now, and I feel obligated to warn others about the ongoing issues here. The overall condition of the property is extremely poor (has gone downhill) — from neglected landscaping to constant maintenance delays, it’s clear that management has little interest in keeping the place livable. One of the worst problems is the insane amount of dog poop everywhere. Sidewalks, grassy areas, even near the entrances — it’s disgusting. It’s not just an occasional issue; it’s constant. Management claims to enforce pet policies, but there’s clearly no follow-through. The smell alone is unbearable during warmer days, and it makes walking around the property feel like navigating a minefield. On top of that, trash often overflows, and basic repairs ta

I’ve lived here since August, and my family absolutely loves it. We’ve already seen so many great improvements since the new management took over. The landscaping is being updated and looks more beautiful every day, and the clubhouse now offers a variety of fun activities for the whole family each month. The front office staff and maintenance team are always responsive, friendly, and helpful. If you’re looking for a new place to call home, I’d definitely recommend checking out this community!