Stout Property Management Company

I rent a 2 bedroom at Showboat LV. Their OWN employee - maintenance supervisor no less - hit & scratched my LEFT car door with his right door, with bright yellow marks distinctive of his unusual car color. He tried to cover it up by re-parking it on my right side instead & cleaned up his right side as much as possible to hide it. This only happened when he was pulling in, not out. Never left any note instead of contacting mgmt and apologizing. This is the same rude, racist guy who systematically, defiantly ignores me when I walk by (I had to leave a not so great review once at mgmt request about the terrible experience with him during the only time I needed maintenance help when he didn’t even assist because he said in ENGLISH he “didn’t know why smoke came out of stove”!?? That was the fi

I moved into the Americana on Palos Verdes around the same time the former manager, Maria, was retiring and the new manager, Ciera, assumed her role. At the time of my move-in, Maria explicitly assured me that there were no pest issues on the property. As someone in my 50s who lives alone and maintains a very clean, tidy home, this assurance was a deciding factor in my lease. Unfortunately, this representation was inaccurate. I discovered pests shortly after moving in and immediately contacted Ciera. To her credit, within 24 hours, pest control was on the premises addressing the issue. However, the problems at this property extend far beyond pest control. From the moment I moved in, I have witnessed open drug activity, rampant prostitution, residents creating ongoing conflict, and men op

They didn't solve the problem; in fact, they made it worse. I'm extremely dissatisfied with the service right now. Now more water is coming out of that side than before, and the cockroaches are getting more every day. I have cameras inside the apartment, and the person who comes in to fumigate only does so in the living area, the kitchen, and around the animals.They're all over the apartment

SMC has been in charge of my complex, Harlow Luxury Apartments, since January 2025, and I’ve been very happy with the property managers, staff and maintenance. Thank you Jennifer and Eduardo! I’m not sure of our maintenance man’s name, but he is so nice and gets things done very quickly. Thank you Stout Management Company!

The worst management team. This review is for their West Edge Property. Do not be fooled by the photos or positive reviews—most are outdated or fake. This property is in severe disrepair. The dog park is full of waste, the playground is filthy, the pool area is run down with broken chairs, and the trash bins are constantly overflowing. Gates are not secure; anyone can reach over and let themselves in. Buildings show visible decay everywhere. We moved in believing management’s assurances and online images that this would be a safe, healthy place for our family. Instead, we’ve experienced constant problems. Management (Kassi, Marina, and Nancy) is pleasant until you report issues, then they become hostile and dismissive. Maintenance requests go ignored until “habitability” is mentioned. Wor