StoragePRO Management, Inc.

In Manteca, CA the front office is professional. The site and units are clean. I paid extra for indoor security, but they stopped locking bldg doors after 7:00, so I was severely robbed. No cams inside and unsure of how good cams are outside. Police have to come by to pick up security footage. I gave exact times to look and heard nothing from them or police. Once a theft is reported, temp cams should be set up indoors. I'm not the only one who would be robbed. They have their own insurance, which has to be submitted in 30 days. I couldn't get things from moving company on time. They want to know purchase dates of stolen items. It wasn't a car! Who keeps dates of household items? My safe was broken into. The prices kept going up and their customer online program was not easy to use. They do

I've had my storage unit for almost 5 years and never had an issue until this company took over. During the changeover my unit done how accidentally got paid for by another tenant's card. Since I was receiving emails that my account was paid I had no idea. After about 5 months it was realized that this was happening. I received a extremely generic text about it and was told I owe somewhere around $1000 which included an exorberant amount of late fees. I told them I do not have that much and needed to make payment arrangements. It was agreed that they would wave all late fees with a payment arrangement. After paying $600 on this I kept getting invoices that stated I owed $720 and then I'd get another for $920. The late fees weren't removed and they added a $100 lein fee on my account. Then

In just under a year managing our NY facility, the team at StoragePRO (specifically Alec Billion and Austin Bradshaw) have done an excellent job. We look forward to continued success working with them.

These guys are fantastic to work with. I love that I always get a quick response and I feel like there is constantly a strong devoted effort on their part to streamline and improve results in all facets. Definitely recommended.

This is some type of backyard boogie operation, with change came my personal lock being removed and replaced with their own and they had the keys didnt say nothing ,didnt know why,who,when, and wasnt trying to figure it out. Sometime after that i go to my locker with a worker and we both see signs of someone being in my locker, but even when she reports it nothing comes about, and recently go to my locker and the metal protective plate is cut and signs again of someone in my locker. i wont say what is missing. Went to the front to ask MANAGER JOSHUA what is going on...he tells me..Leave if you dont like it. Then says leave or he is gonna call the police. He refused to look at my locker or investigate. I felt taken advantage of and embarrassed. I trusted them to at the very least do there j