Spoat, Jackson & Browne Realty

Spoat Jackson & Brown is the worse company to rent from I stay there 3 years my rent was $875 then they try to raise the rent to $1,200 so I pack my stuff and left so now they trying to rent it again for $875 so there scammers and is so sad cause I had a home full of mold and they didn’t do anything to fix the problem I kept getting sick and they wanted me to pay a outside company $400 dollars to test the mold so when I move I left the place clean and all they charge me $3,800 and something and took my security deposit for stuff they never fix I had water coming in the trailer hitting the breaker box making my lights flicker a lot and at times the power went out I had to cut off my AC unit and cut it back on for my lights to come on they supposedly came to fix it but never accomplished the

I cannot recommend renting through this property management company. Throughout our tenancy, any issue raised was met with deflection—problems were blamed on the owner or the tenant, while management itself took no meaningful responsibility for communication or resolution. Requests for clarity on charges and conditions were met with vague responses or silence, and move-out fees felt excessive and unsupported by documentation. It created the impression that their role was to collect fees rather than manage the property effectively or fairly. Tenants deserve professionalism and accountability. Unfortunately, we did not experience that here. I would urge caution before renting with this company.

These people are complete liars and hate to do their jobs. Today 12/05/2025 while I was working, I couldn’t answer due to being on a active work call, I opened because the door pointed to my headset and closed it, when I came outside after the call which was less than 5 minutes, he was gone. They falsified notes in their system, stating that I Answer the door and recorded a video. No one informed me that they were coming nor did anyone reply back to the messages that I had sent them in the residential app. The communication is horrible and so is the service they provide. Mind you, I was uncomfortable when I saw who it was at the door in the first place because he is the same person who came to my apartment to tell me I was getting on the people at the office nerves . But to falsify notes

Move-in condition was messy and not truly ready, yet I was later told I signed an “as is” agreement—something that wasn’t clearly explained. Move-out brought excessive and undocumented charges despite the home’s condition when I arrived. Communication was poor, and policies felt designed to benefit management rather than tenants. I expected transparency and fairness; I did not receive it. Document everything if you rent here.

In reviewing part of your contract I noticed that a clause included tenants would be fined $250 per social media platform if a negative review about your company is mentioned, could you please explain how that does not fall under the wide scope of online stalking? Also, why would it be the tenants responsibility to leave utility services on once they have properly vacated the premises? Are you refunding the utility charges the tenants incur for those 3 days while you are preparing the property for the next occupant?