SouthStar Lofts

Our new maintenance manager has been amazing! Our blinds in our bedroom were a mess. Broken strings. Blinds didn’t close properly. Bent slats. Ricardo took care of the problem promptly, properly and sent me videos of the completed job when he was done. Thanks Ricardo! Very grateful!

NEVER LIVE HERE! Had multiple really bad experiences from start to finish 1. Once when I was on vacation a maintenance guy let himself into my unit to change a smoke detector in my guest bedroom and locked my cat in there for 4 days before I returned. Building did nothing 2. They give no warnings on window cleaning or construction and if they do the days are often wrong so you cant plan out your day. For example once they failed to give us notice they were painting the front doors and we had to keep them open for 6 hours straight 3. The elevators often shut down and don't work 4. The actual property ownership group - air communities - is a joke. Myself, my mortgage broker and lawyer reached out a total of 10 times for information and heard nothing back. Fast forward a couple weeks and

This has been one of the craziest rental experience my husband and I have had in a long time. We rented a 2 bed room apartment on the 1st floor on the corner of south and broad street. First of all, the noise is atrocious. The fire department is 2 buildings away and at all times of day and night I can hear the fire truck sirens 🚨 and I could barely get any sleep the entire time we were there. That combined with the red flashing light right into the living room. There is a smoke shop right across the street. On most nights, especially weekends you can smell weed right in the living room. Plus you can hear the screams and laughs of drunk people from the 1st floor. If all this isn’t bad enough, we had a flood situation. For about a month, the kitchen sink collected water from the pipe and fl

Mice infestation in this apartment. Problem is ignored by management/maintenance and deferred to the pest control company who never show up. Communication with management is nonexistant. I hope this review will help address the mice issue.

The property is great. Staff is great. When moving in, know that the distance from the loading dock to the elevator is far. My movers didn't bring dollies and that made for a harder move in on their part. Tim was very helpful when it came to familiarizing myself with the smart features in the building.