Solana by Pulte Homes

Many of the reviews mentioned their salesperson Madison, she was a great help always. Pulte builds quality homes and we knew that from the start, our son has a custom Pulte home in SC. We had so many choices in Briar Creek for homes with many builders. We choose Pulte, but the lack of simple communication with the several construction managers made us feel like we didn't matter. Pulte mortgage was so stressful the last 2 weeks and it didn't have to be. We were always forthcoming with what was needed but were asked for things at the last minute that could have been provided well in advance. We would have given Pulte much higher regard if not for these shortcomings.

I’m not sure if we were just extremely unlucky, but our experience with this company has been very disappointing. The only reason we stayed was because we liked the floor plan. The mortgage process was poorly handled, with a lack of communication and organization. It often felt like no one knew what they were doing. We moved in around November, and during the walkthrough we clearly pointed out multiple issues using blue tape. We were promised several times that these problems would be fixed after closing. More than two months later, many of those issues are still unresolved. The cleaning was also poorly done, with glue left all over the bathroom floor. After moving in, our HVAC started dripping, which should not happen in a brand-new home. When a representative came to inspect the issues,

First and foremost: Madison was a FANTASTIC sales rep, and she was a champion for us at every step of our build. Our finished home was well-made with minor issues throughout the inspection process that were throughly and promptly fixed. Even when we needed some help from Pulte near closing, they worked with us to make adjustments to get us across the finish line. We love our new home!

Had a really good Home buying experience with Solana by Pulte. The whole process went smoothly from start to finish, and our home was ready right on time. We love the quality, the finishes, and the appliances. The construction manager was great to work with—always responsive and helpful. Great community.

The sales team with Madison was good in coming up with the sales contract etc. Every step of the way, the Pulte team was good at informing me of the next steps and keep the paper work moving. Awesome team and I am so glad to purchase a house from Pulte Builders.