Sky Vue Apartments

They did not honor their $250 rent concession for September that was offered to tenants who renewed their lease. Then had the nerve to charge late fees on that $250 because they were negligent in crediting it on time. Impossible to get it straightened out with them, despite the rent concession being in writing and management confirming in email that I will be getting it for September rent. Hard to get a hold of, and they keep saying they will fix it but don't. This is how they treat good tenants. Beware.

Sky Vue has basically terrible customer service in the Leasing Office, for a week and a half we were without hot water and working electricity and they ignored the entire buildings communications to them for a week until saying they would fix the problem the following Friday (then didn’t actually fix it until the following Tuesday). The maintenance team enters your home without notice (they’ve walked in on me undressed). The building itself is falling apart, with constant need for maintenance in the apartments and the side panel of the building recently just fell off? Also saw some reviews stating it was “clean”… The stairways are notoriously smelly and dirty with spills and dirt. Not worth it for the price.

Here goes nothing: My roomates and I did a lease takeover with Landmark at the beginning of the year. That process was hell but at least we were able to get a decent place in Bellingham at an affordable price when split between the 3 of us. We were able to have our pets with no issues and maintenance requests were slow but at least processed. We get news in April that Pacific properties and WWU living are taking over management and that our apt will be rented out by room at a ridiculously high rent. Approximately 750 for a mini master and then appox. 740 for a single room plus 30 per person for water. The unit was originally 1050 total and included most utilities. I’m sorry I have never in my life paid more that 30 for 3 months’ worth of water services so 90 a month is a scam. The property

The management here is horrible. My daughter rents an apartment here and they almost never give notice before entering her apartment. Her first roommate was brought in to view the apartment without notice and while my daughter was sleeping. Her roommate later told her that whoever was giving the tour said they knew she was in there and that they really weren’t supposed be doing this. Today they entered again while she was at work And left all the lights on so she knew they were there while she was gone. While I was talking to her in the phone she told me that the maintenance guy just came in again, unannounced, with no warning, and not even a knock on the door. She peeked out of her bedroom door and saw him and he wasn’t even wearing a mask. She is terrified to leave her room now.

EDIT: I posted this review a few months ago and I wanted to update with things that have happened since then. My lease ended on August 9th, but we had to deal with several more problems from property management. Despite the fact that our lease ended in August, we were still charged for September rent in our online portal. My roommate had to call several times to even get an answer, and was simply told "oh that happens sometimes, but you don't have to pay it". I then emailed them about the issue through the online portal because I wanted that in writing, and I received no response. Finally, after several weeks, the charge was removed, but not after quite a lot of complaining on our part, and if we hadn't said anything, I'm sure we would have been expected to pay. As other reviews have state