Shelter Home Mortgage - The Robbie Crozier Team

Robbie is sharp, responsive, a good listener and communicator, and an overall great individual to work with. I purchased a home during the fast-paced real estate market and Robbie was steadfast and resolute in walking me through those steps. I thoroughly enjoyed working with him and his team and I will be back in the future. Thank you Robbie - it was a pleasure to do business with you. All the best, Ali Tavakol

Robbie and his team are absolutely fantastic to work with! I can’t say enough great things about them, and cannot thank Robbie enough for being the best resource to us during our home buying process and even beyond. He and his team are extremely responsive and detail oriented. They made our closing process a breeze, and Robbie has been a huge help to us even after closing with any questions we’ve had along the way. Highly recommend the Shelter team!

My husband and I are early in our careers and knew we wanted to make an investment in a home, but were pretty lost on where to start. Kim was so incredibly helpful and supportive. As first time home buyers we had tons of questions, many of them very basic, and she always took the time to make sure we clearly understood and were comfortable with the answers. Kim and her time are highly communicative, easy to work with, and all around great people. Highly recommended!

Kim and her team at Shelter Intown made my first home buying experience fantastic. I am so pleased with their level of communication with me throughout the entire process, beginning to end. They thoroughly answered any and all questions I had to make me feel 100% comfortable about my loan decisions. I highly recommend working with them!

I was referred to Shelter from a family member and had the worst experience. Multiple instances our documentation was wrong, they misunderstood being a medically retired veteran with someone who is retired (over the age of 65). Multiple calls and emails asking for the same documentation by different people. No communication on updates, no idea where our loan was at at any point. We ended up leaving and closing with another lender and received an email from the appraiser that they still (4 months later) had not been paid. Come to find out they paid the WRONG appraiser for our loan. Overall just so disorganized, would not trust something so important with this company. Sorry! 2 Star because they were atleast nice people, just nice people who clearly don't have it all together.