Serene at Creekstone

My experience with Miss.T Lanxter was very confortable , very informative , polite and understanding of my needs . Very helpful in providing me answers to my questions. Great Leasing Professional . My recomendation to any and all with her service.

This place is great if you love, cockroaches, ants, termites, and spiders and General lack of concern when you bring up issues to the office, you get a dismissive office staff who gives you a card with a incorrect email on it and tells you in quick fashion to just basically figure it out and send me an email The only saving grace of this place is quiet and most of the staff here is pretty decent. They can’t seem to keep anybody in the management office very long though.

Would NOT recommend!! If I could give it zero stars I would!! Never have I ever lived in a house thats 100% clean and still see roaches!! Also had a snake and lizard in my house so that was fun😆. Also property manager colleen sheppard disgusting attitude!! and as soon as you match her energy she will call the police!! If you want to live somewhere you would definitely want it to be nice and welcoming people in the office no one with a nasty attitude!! 0/10 save your time and your money!! I’m breaking my lease paying a termination fee just to leave! She also lacks common knowledge and because she doesn’t understand what you’re saying she’ll get upset 😩😂.

I visited the property and had a good experience. Colleen, the manager, was very nice and made me feel welcome. I plan to lease here soon.

This was my first time renting an apartment in the U.S., and I felt both nervous and uncertain. But Erica, the Assistant Manager at Serene at Creekstone, gave me tremendous help and support throughout the entire process. We exchanged nearly a hundred emails, and she was always incredibly attentive and patient, answering every one of my questions in detail. Even before I arrived in the U.S., my packages had already been delivered to the apartment. She kindly brought them inside for me to ensure they wouldn’t go missing. What touched me even more was that when I encountered difficulties setting up my electricity account, she took the initiative to help me contact the utility company and resolve the issue. None of this was part of her job description, she had no obligation to do any of it.