Sentry Management, Inc.

Marie our HOA manager is very conscientious about her job as onsite manager of our Veranda Palms HOA. She is very approachable and knowledgeable of what to do and how to manage our community. She seems to have a lot of resources available from Sentry to carry out her different tasks as required. She also seems very careful with our financial expenditures, not overspending or underspending on our budgeted items. I recently need an ARC for a new roof on our home and she was a great help and a wealth of knowledge to get this application submitted. I feel a company is only as good as their employees and Marie is one of the “Good Ones”.

I am very pleased with Natalie’s professionalism and kindness. I recently moved to Florida from New Hampshire, and throughout this moving process there were so many things I needed to take care of. One of the most important tasks was contacting the HOA to update my information, get the gate code, and activate the gate remote. I had many questions, but Natalie took the time to explain everything clearly, always with a smile, and guided me through each step thoroughly. A big kudos to Natalie for her outstanding service!

I have the opportunity to work with Marie Schockling who is the on-site community association manager at Veranda Palms Homeowner Association. I have found working with Marie a real blessing as she has been upfront, knowledgeable, and a great communicator. I appreciate her being a passionate and professional Sentry Management team member who stands out in her field. As with most Sentry Management Community Association Managers, it is a great pleasure working with them as they bring joy to their communities. I really look forward to working with Marie and serving and partnering with the Veranda Palms HOA.

This management company is failing at the most basic level of its responsibilities. For over three weeks, I have been trying to obtain a required parking barcode after purchasing my vehicle. There has been no resolution, no accountability, and no meaningful communication. The on-site office is frequently closed, and residents are effectively left without access to essential services, including guest parking passes. At the same time, towing enforcement is extremely aggressive and highly efficient. Vehicles are towed while residents are deprived of the tools needed to comply with parking rules. This is not management — this is negligence and a clear failure to provide reasonable access to required systems. The company operates from a different address than the community it manages, yet fa

I had a great experience working with this property management team while renting a home in the community. Marie was especially helpful throughout the entire process. She communicated clearly and always responded on time, which made everything smooth and stress-free. I truly appreciated her professionalism and support.