RPM Reliable Property Management, Inc.

My roommate, my niece, and I had the opportunity to rent from reliable property management for a total of five years. All I'm going to say is take a picture of everything( during move and move out), document everything, the screenshot every email, if you call their office record the phone calls when you're speaking with staff, and screenshot every work order you put in. Our deposit was $1950 not only did we not get our deposit back, but we ended up owing them close $300. We paid our debt so that we can close this door but truly want to warn others. This company is not it. When we stayed at the property, we got really close with our neighbors, and not even a week after we moved out a pipe burst. My neighbor called the city to the water cut off. One of the friends of the owner came to the p

Been at an RPM lease for 6 months and just know you cannot break your lease at all. Day 1 A/C didn’t work and the place was never cleaned. The AC unit is more than 20 years old and the thermostat doesn’t even read the correct temperature. Had to buy AC window units to be more efficient since the old system is a waste of money of electricity. You’ve been warned. Their staff are very rude and dismissive. Can’t wait to get away from this company! You’ll read horror stories on the reviews for the move out and how they try and take your deposit. I’ll update this in the summer after I move out. If RPM is the company for a property you are looking at… simply go somewhere else. You see the reply below… no remorse, responding with my personal matters on a reply is very unprofessional. They didn’t

Currently renting a house in Kyle and approaching the end of our one year lease have notified RPM we intend to move out at the end of the lease term. They have emailed us today “notifying” us that they will be coming on a random Wednesday in the middle of our work day to survey the house and are subject to a $50 fine if they cannot access the property. We both work from home and are in back to back Zoom meetings during week days so this causes a huge inconvenience. They ask that we remove our dog from the home for their safety and to avoid our dog escaping - Again, a huge inconvenience and quite impossible as we will be in work meetings during this time. They also had us agree upon signing our lease that they are allowed to conduct tours of our home during the last 30 days of our tenancy,

The worst management company. Especially for tenants. They don't reply to emails in a professional timely manner. The"benefits package" I was forced to take and pay extra for, has no real benefits other than replacement filters for the Ac. I have yet to see any credit worthiness posts, from paying rent on time. They said they were supposed to start sending it to the credit bureau. They do not vet workers much, they hire people who don't even own a company or have any type of company logo on their trucks. They have sent people to my home without my permission, even had an incident of some workers just walking into my backyard while I was at home alone. They invade your privacy and somehow are getting away with taking pictures of inside my home when inspection time comes around, but I re

Beware of these guys, I would never do business with them anymore, their appliances are over 20 years old and over delay repairs, do whatever it take to keep your deposit. Worse company to do business with in Austin Texas.