Robert Thomas Homes

The home is great, but RTH doesn’t like to fix their mistakes. Going through the process, the woman who was helping us was getting ready for retirement and was not great at communicating anything. We would ask for updates and not hear back for a week or two after requesting them. When the time came to sell our house, she had waited until after rates began to climb and told us we could have listed our house a month ago. When my house was completed they said they had to change the elevation of my backyard so it wouldn’t be as flat as they had promised, this wasn’t communicated to us until we asked about the difference. When we brought up the water pooling we were told when the neighbor gets sod it will drain better. The neighbor has sod out in and my backyard is a a pool for 2-3 days after i

I have been waiting patiently for a year for a simple concrete repair to be completed. I was told today in an email and I quote “ They are working to get all deadline escrow work completed prior to completing service repairs. I feel that I have waited long enough and the repair needs to be completed. I’m hoping I do not have to take legal action for such a simple fix.

Homebuyers you can stop right here. Robert Thomas Homes (RTH) is an amazing builder. Having dealt with many in the twin cities RTH has them all beat. My Relationship Specialist Samoe Ekholm is just that. Not only is she a sales consult, but she builds a special rapport will each prospective buyer. She knows the product inside and out. She can provide all the details of the build and more in record time. The building process of RTH is amazing from start to finish. They have their act together and make it happen without a hitch. I could go on and on. Samone !! Thank you very much. Anyone can tell you like your job, you compassion and knowledge is 2nd to none. Thank You Samone !!!! RTH give her a big raise! She deserves it. Ed Burek

AVOID if all possible. They are not any different than any of the national builders. So don't expect high end results. Any of the national builders could provide the same quality at a fraction of the price. Their sales is great but their after sales services is terrible. The build process is a complete nightmare and the project manager is basically non-existence. If you have to build with them, please make sure to follow and have an inspector to check every stages. They will not take responsible or own up their mistake once they handover the house to you. So do not let them force you to take possession of the house if they have not complete the house to your satisfaction.

I have been in the mortgage biz for 24 years and own M&M Mortgage in Roseville, MN. My client just built with Robert Thomas and the experience was outstanding. She loves the house and it's a beautiful place! The builder reps that I worked with were Tom Griffith and Olivia Ruby. They both were on top of everything from start to finish and were an absolute pleasure to work with. I would highly recommend Robert Thomas Homes to any client looking to build :)