RJM Custom Homes

Completed a modified St. Thomas build with RJM in The Acreage in July of 2024. The overall quality of the house and details within have more than met expectations despite a few minor issues that have come up since moving in (these were all covered by warranty and addressed promptly so far). All the staff at RJM were generally professional, however communication and follow ups from the top levels in their office left much to be desired during critical phases and the few challenges that occurred. Emails would go unanswered for up to a week at times, phone calls were unreturned, and meetings to address this issue were unduly postponed with key people repeatedly deciding not to attend last minute. When I finally got a meeting to address this and firmly reminded them of my expectations, the

RJM IS NO CUSTOM HOME BUILDER. Don’t let them fool you. They have limited experience with anything outside of basic, standard home construction. Upgrade choices are extremely limited, incredibly overpriced, and often done incorrectly. It took close to 3 years to build my home, and it was still far from what I had expected. No attention to detail or craftsmanship. They are unapologetic for their mistakes, and it’s impossible to get them acknowledged and corrected. Communication with them is inconsistent, infrequent, and subject to their preferences only. They have no sense of consistency or style to their interiors- pretty much builder grade and unimaginative. Cheap finishes and horrible tile selections are standard. I spent too much time finding and correcting their mistakes, a

I wish we had not built with RJM. We had an abundance of issues with the work they did and the communication during and after our build. We spent too much money to have had to battle them to do right by us with their own mistakes. My family and friends who have built with synergy had a fraction of the issues and much smoother more professional communication. It’s busy in the industry right now but that doesn’t mean we are just a number. We paid for brand new and deserved better quality on every level. To finalize our relationship with them they left us with a very ghetto looking half finished exterior concrete paint job after several weeks of back and forth during the warranty phase. What a joke. I can’t fathom any company would pride themselves on the appearance of that work. We discontin

I recently worked with RJM Custom Homes to build my new house in Loxahatchee, FL, and I couldn't be more impressed with the entire experience! As a first-time homebuilder, I was initially nervous about the process, but RJM made it so easy and stress-free. From the initial consultation to the final walk-through, they were incredibly professional, attentive, and transparent every step of the way. The team at RJM took the time to listen to my ideas and worked with me to bring my vision to life, while also offering expert guidance when needed. The craftsmanship and attention to detail in my new home are outstanding, and they finished the project within a very reasonable time frame, which was a huge bonus. I highly recommend RJM Custom Homes to anyone looking to build a custom home. Their com

Finding a Builder, selecting a model, customizing it, permits, payments, warranties... I'm hoping that my review might be of use to the next traveler along this journey! I chose RJM after researching the company background in general and in particular, their work in South Fl. A Builder's front-office ought to function as strongly as the back-office, since paperwork is as important as construction quality and building materials. In my analysis, RJM is a tight run family-owned small business, with good people in all the areas. They have a large menu of designs on offer and the nice part is, you pick a model, then take the best features from all the other models and blend it into your choice: for e.g., breakfast nook from St. Thomas, cabana bath from Emerald... Non-structural changes all