River Oaks Apartments

Lori, the new property manager is awesome! She has made positive changes here. I had neighbors who used to run a car washing business out of their apartment, but that has stopped, thanks to Lori. The front of the buildings are now nice and clean, before people would have all kinds of junk and trash at their front doors. I like that the office is now open and someone is available everyday. I had a problem with my apartment and maintenance was able to fix the issue on the same day.  My apartment is HUGE and the rent is very reasonable. I wish that they would have the online payment option reinstated, but that would be the only complaint I have about River Oaks.

I would give this a 0 star review if possible. The new property manager is extremely condescending, unprofessional, rude and just an awful person to have to deal with. Repeatedly pulls up the completely wrong lease agreement, has been harassing myself and roommates and threatening eviction for improper payment when we were provided pro rates rates for the 1st month which had been verbally agreed upon by both companies (we would not have received our keys if we hadn't provided the full agreed upon amount for the first month) charged late fees for months and only provided documentation after months of accruing late fees for this "failure to make payment ". Basically called myself and roommates liars when we told her the incident and then when we had the previous management company call her

Signed with Athens Real Estate, which is a great company, but a new company acquired the property right before I moved in. I have been living here since the beginning of August and JUST had a maintenance man come in on the 29th of November. I understand that they had just gained control of the property and gave them the benefit of the doubt, but it does not and should not take over 3 months to get someone out to fix things. There is such a strong cat urine smell in the pantry from the last tenant that we CANNOT EVEN USE OUR PANTRY. That is how bad it is! And still no word on how they plan to fix it or if they are even planning to. Very very very disappointed and am currently in the process of signing a new lease at a different place through Athens Real Estate. Despite the pretty annoying a

Honestly, I've read all of the other reviews and it sounds like petty children whining because someone has stood up to them to take responsibility. I don't know if it's because they're just upset, but looking at it as an adult, the manager seems capable and polite when confronting any of my questions or concerns. The maintenance guy has been very helpful, quick and polite when handling anything in my apartment. I'm very satisfied with where I live and am proud to say I live in River Oaks Apartments. I will be staying here as long as I can and recommend you to come visit!

I love my new apartment. Lori Hughes has been such a big help finding me the perfect place to live. Very nice and friendly. Everything is always taken care of in a timely matter. I am happy to call River Oaks my home! :)