Rio Vista Apartment Homes

I an VERY overdue to write a review for Sherie and Ashley in the office here at Rio Vista. Firstly, Sherie was exceptionally patient, kind, and communicative with our move ladt summer. We were transferring from a different HSL community and I am so grateful Sherie was the one who handled everything for us because moving is very stressful and Sherie was an angel through it all. Ashley always welcomes my Son and I with such kindness, respect, and genuine empathy/ compassion/ understanding. I am a believer that it is the little things that are actually really BIG things! The simple gestures of kindness mean so much to us in this crazy world. Knowing these 2 strong, kind, empathethic, professional Women who go out of their way to show us kindness or help, is EVERYTHING! I feel safe and secur

DO NOT RENT HERE. THEY CONTROL WHEN YOU CAN COOL YOUR UNIT AND ITS NOT IN THE CONTRACT. It’s 90 in TUCSON AND WE HAVE NO AC OR “chiller” because it’s not even AC. THEY ALSO HAVE A ROACH PROBLEM. THE FRONT OFFICE STAFF SU CH AS THE CURRENT MANAGER ARE NOT SUITED FOR MANAGER ROLES AS THEY INTERRUPT AND SPEAK OVER THEIR RESIDENTS. I’ve paid my rent on time every month and this is the treatment this place gives.

I recently moved back into the complex. I happily lived here many years ago. Times have changed but I am very happy to be back. Some of the units have very dated interiors but they are being upgraded over time.. The staff has been very responsive to my requests. The leasing staff Sheree and Jasmine are patient, polite and professional. They walked me through the application process which is now all online on Rent Cafe. Hector in maintenance has been a pleasure to deal with. There were several things that needed attention. He has kept on top of the work orders in a timely manner and always with a smile. Special thanks to Yama, the on call maintenance technician who responded within minutes to an issue with my stove on a Friday evening. He was not able to fix it on-site so he brought me a re

My goodness, only kudos for Sherri and Ashley, wonderful Ladies, they have everything ready when I move in to my new apartment , also thank you so much to Hector the supervisor maintenance, he fix my concerns and very polite. Thank you so much

The people are nice. Beautiful area to live in and a great location. This was a great place to live but with issues with my apartment I was not made a priority. I had been asking for months about issues with my roof but nothing was done about the roof. I was not accommodated and given a place while in the midst of the situation. I'm still in the situation. I doubt I'm going to be heard but I am talking to lawyers about my situation. The staff is friendly and helpful unless it comes to repairs. I wish it was different but it's the truth. I doubt my review will be left up but I hope it helps someone. Here's my proof though