Renaissance on Turtle Creek

I would have gladly given this condominium a five-star rating, as it truly is a lovely building with accessibility to everything at a reasonable rate and wonderful, friendly staff, board members, and neighbors. Unfortunately, in the few years I've lived there and now, regularly visiting friends, I request that management strive for improvement in selecting their first point of contact for incoming guests. There is a gentleman by the name of Norman who appears to have been there for a while. However, he either doesn't enjoy his role or comes across as naturally grumpy and intimidating. Despite his put-together appearance in uniform, he often appears judgmental and, quite frankly, rude. On multiple occasions, he could have been more helpful or accommodating, but instead, his words or demean

Did a cleaning for a move out is nice looking . Here's some pictures , garage is a lil distant from entrance unless parking in VIP . Other than 👌

Sweet building. Very clean and hotel like. Staff are super friendly. Valet for guests was extra convenient. Upper unit balconies have nice view of Dallas. Pet friendly

My experience at the Renaissance was top notch. I really appreciated how COVID-19 aware they are and vigorously safe about safety. Not just for employees, or residents but for the safety of all. I had an extremely good day getting to know the staff and some of the residents. The facility was clean and very pet friendly. You are warmly greeted when you arrive and when you leave it’s 1st class for Dallas and Dallas is first class as it is. I give them 5 starts gladly.

The worst place I’ve ever lived in my life . HOA charged 700$/mo and still try to squeeze out of your wallet for any possible ways..300$ for using an elevator to move furniture . If you didn’t notify management prior , you get charged another 300$ as fine. My dog peed on an Amazon package and I got fined for 70$. Despite all the money they collect , they can’t even fix pool before summer . If you have all the money you can dump for no reason , this is nice place to live . Otherwise, this place is pure scam .