RE/MAX Sterling

RE/MAX Sterling - The Marganon Group in Fleming Island, Florida is a superb agency who has all of their clients best interest "first and foremost" in all that they do! Rest assured that you will experience top-notch service with all of your real estate needs! A definite go-to agency who prides themselves on superior customer service, professionalism and the expertise to deliver a win for their clients!

While this company may be great for buyers, its not so great for tenants. I have had one problem after another, and while I understand the problems with the house are not specifically their fault, resolving the issues is their responsibility. They made me feel as though I was bothering them with my service requests, rather than sympathizing with the fact that I am having so many problems. This company should be ashamed of themselves for the way I was treated. I was asked to remove this review, and I will not. However, I will amend it slightly by stating that I was made aware that the delays were due to the home warranty company that the owner has, and their vendors, not by Sterling ReMax. I also received a very helpful phone call from the Broker who was a pleasure to deal with.

ReMax Sterling is an outstanding agency that caters to all real estate needs. Jami and Lazaro Marganon have built a wonderful business that makes their clients feel welcome and inspires confidence in their abilities. I went to their office for a consultation and got answers to my particular housing questions without feeling overwhelmed or stressed. I recommend their office whether you are looking to buy, trying to sell or even if you need to rent! Their office can take care of you!

I've called 5 times in the last 4 months to get either my security deposit, or the itemized list of deductions. They told me the notice was sent back to them. Fair. But I gave them my new address, and have heard NOTHING back. Multiple times. I'm tired at this point, but annoyed enough to leave the review. They told me the first time I called 'oh yeah, you have full deposit, tell me where to send it'. The last time, suddenly, it had all disappeared in cleaning fees, and they 'totally sent me the itemized sheet'. This is 4 months later. And I've told them multiple functioning addresses they could send it to. I find that more than a little shady, and very much annoying. And they still are not sending me the itemized sheet for security deposit. I've also emailed the agent asking. If 5 calls,

Due to an outstanding experience with a REMAX agent in our home town, we opted to have the agent refer us to a REMAX office in Florida for the sale of our vacation home. The experience was such a flawless transaction, it only made sense to stay with REMAX. Unfortunately it was the worse experience we have ever had. Take it for what it's worth, we had just purchased 2 properties in Florida in 2013 with an agent that we located on line. She too provided an outstanding service. All communication was done via phone and emails. When we narrowed our search, the agent scheduled viewing appointments for us that accommodated a weekend trip to Florida. Both sales of properties were completed upon our return back home. So being out of state and purchasing properties is not a difficult task. It all