RE/MAX Associates

Do not give these people your business. We viewed one of their rental properties. We were told no applications had been received. We signed a form stating they follow FIRST COME, FIRST SERVED practices in regards to applications received. Dropped off our paper application (who still uses paper applications) AND $110 app fee on 10-28. Still no mention of applications received. Employee that accepted our paperwork did not introduce herself. Stated it will be 2-3 days for processing. Seems like a long time but i’ll give the benefit of the doubt. After getting a voicemail box is full message and no response via email for 4 days, we finally hear back 11-2 that another application had been received and approved. Good luck. In closing, these people will TAKE YOUR MONEY, TAKE YOUR PAPERWORK, TAK

If I could give this place 0 stars I would. I am beyond unhappy with this real estate agency. I applied for a house one day after it was listed. I put in my application before viewing the house because throughout my search whenever I went to view a property, an application had been placed, either DURING my viewing or very soon after so, I was frequently second in line which meant I never even got my app processed. So I'd begun applying beforehand. I let PAM Montano (the agent in charge of the listing) know this information because she said I'd raised flags, then her second problem was that she said I never saw the house, but after sending her a photo of the confirmation that I viewed it she stated that she was at the property whilst I was there, and neither me OR my realtor had seen her. I

Within 5 mins of a posting on a property I started reaching out to Diana Tamez with absolutely no response for 4 days straight. she then calls on a day 5 to tell me oh I'm sorry I was to busy to call u but we rented the property. It takes 5 secs to email someone that says got your email but have several ppl already . So I reached out to the broker Bob Leonard and he asked me straight out what excuse did I want him to give me so that I was not upset for being over looked and the unprofessional of his realtor. Do not go through these ppl. The Realtors suck because the broker sucks. I would with realtor on a regular basis in my job and now I understand why they call me frantic because their Realtors are horrible and very unprofessional

Unbelievable group of Realtors. Bob Leonard, Diane Craig, William Rosenthal etc., all are the Creme de le Creme.

I am very pleased with the customer service and professionalism by the staff. I look forward to having a great relationship with Remax.