Reliance Property Management

My wife and I have been renting a reliance managed property for about a year and a half. The property has really been a blessing for our dogs (fenced in backyard). Compared to other companies we consider the pet fees reasonable. Some maintenance issues could've been handled better. I can't weigh in on the other reviews about security deposits being withheld or charges upon move-out. We are about to move out though so I will update this review after the move out process. Update: Reliance is withholding our security deposit despite plentiful evidence of all noted issues being pre-existing. The issues they claim are our damages were even noted on the move-in inspection checklist. My wife and I are being forced to figure out how to file in small claims because $1200 is not money we can just

They said they would get back with me within 2-3 business days. A week later, multiple calls, first a guy answered, but later learned he did not document the condition of the roof that I had reported. The next lady said that someone was still processing things despite tayler being off for juneteeth and would hear back in 24-48 hours and they would check out the roof but it had not been reported. Well I guess they didn't like the roof needing repair...looks like they have some opportunities. setting expectations and meeting them or keeping properties in move in condition..unsure why they would mention application without a first and last name given. Sounds almost like a breach of fair housing law in kansas. Read their other reviews first

If you are planning on moving into one of their properties, beware. Do a thorough walkthrough, keep any and all papers, and if they fix something get before and after photos. We lived in our rental for almost two years when reliance took over the property. We looked at the reviews online, and even though they weren’t great we decided to give them a chance. That was our fault. Reliance isn’t necessarily slow to fix things, but it’s not going to be done right the first time. We had them out multiple times for water leaking in the house; the roof, the basement, the foundation, the back door. I spoke to the VP of the company (Cassandra) in person about these issues. Not only did she call the things cosmetic and no big deal, she also said she had no experience in this field until she took the

My husband and I have rented through Reliance for about two years - I have always appreciated the urgency from maintenance, especially today. Anthony showed up and was great with communication. We have always had an issue with our hot water in our bathtub, but he knew the problem and instructed me what to do until they are able to get there. Upon finishing the tub, he noticed that our shower head needed replaced and he jumped to get that done as well. Very professional and kind.

I supported and celebrated this development as a former three-term Mayor of Bel Aire, so my excitement was genuine when my granddaughter’s family recently moved into one of the duplexes. The home itself is excellent—great layout, yard, and location. My concern is solely with Reliance Property Management, and future tenants should proceed carefully and verify everything in writing before signing a lease. First, confirm all billing details and move-in dates. They were invited to move in on October 31 instead of November 1, with no disclosure of additional charges, and were later billed for that extra day. So please make sure you get written confirmation of when billing begins and what charges apply. More importantly, inspect the unit yourself before signing. Management assured them the du