ReferralExchange
San Francisco, CA · Real estate agency
- Address
- ReferralExchange, 425 Bush St #200, San Francisco, CA 94108
- Phone
- (415) 653-5590
- Website
- www.referralexchange.com
- Status
- Closed · Opens 6 AM
ReferralExchange is a real estate agent located in San Francisco, CA. It is one of 593 real estate agents listed in San Francisco. Its 4.7-star rating is above the San Francisco city average of 4.1 stars. There are 10 photos associated with this location.
Hours
| Saturday | 6 AM–6 PM |
Customer Reviews
Realtors BEWARE! Be sure to gather as much information as possible on Referral Exchange before you engage in a contract. From my experience they charge much higher referral fees, the leads are never vetted and if they happen to send you a lead that is from a past client of yours they will require you to still pay the referral fee. In reading other reviews, it seems that other Realtors have run into the same thing with Referral Exchange. I had a similar situation with a different referral company, and they waived the referral fee based on my previous client relationship. I have had a much better experience with Fastexpert and Homebird, leads are much better, lower referral fees and great customer service. I would not recommend Referral Exchange. The response below from Referral Exchange s
Additional context?? I didn't provide any because I had nothing positive to contribute. I concede my agent advocate has been in direct communication regarding my PRIME account. She's responsive and I respect her effort. However, my experience with ReferralExchange is that most of the "referrals" are suspicious, annoyed, and/or verbally abusive. So, I no longer attempt contact. Multiple transactions?? 9 out of 540, 1.67%, during 8 years from 2018-2026. Unfortunately, I wasn't aware of the "fine print" in the terms and conditions when I was solicited, and agreed, to join PRIME so I'm stuck paying $99/mo for 7 more months of this 12 month term, but it is what it is. :(
Do not register as an agent!!! All referrals are auto accept!!! We already received a client by referral, but the client somehow clicked on my husband's name online and ended up on Referral Exchange's website. Referral Exchange sent the referral too, but we did not decline it fast enough as a duplicate so they wanted 30% even though I could show them proof that we had already received the referral prior to their email. They offered to accept 15%, but we already had to pay a 35% referral to the first company. Now they are threatening collections. This is predatory and despicable behavior. I will be filing a BBB complaint.
Justin is awesome to work with. Very helpful and honest. To the point and sold the house quickly. Thank you Justin
Realtors BEWARE! They send you bogus, unvetted leads. When you say you would like to cancel they force you to commit to them for 12 months! I would not recommend. In fact I have discouraged my agents to sign with them.
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