Realty One of New Mexico

We were the proud owners of a beautiful house in Rio Rancho , NM. We are thrilled to recommend Celeste Pacheco for her exceptional service in helping us buy and sell our home. From the very first meeting, it was clear that she was not only highly knowledgeable about the local market but also deeply committed to understanding our specific needs and preferences. Celeste was incredibly patient throughout the entire process, taking the time to explain every detail and guide us through all the complexities of home buying and 6 Years later selling. She provided us with insightful advice, ensuring we felt confident in every decision we made. What truly stood out was her professionalism, constant communication, and attention to detail. No question was too small, and she always made us feel like

Working with Cindy has truly been a blessing for our entire family. Our relationship with her began years ago when she helped us sell our first home. Her professionalism, dedication, and genuine care made the experience so smooth that we knew we’d never work with anyone else. Since then, Cindy has guided our children through buying and selling their own homes, always providing honest advice, market expertise, and exceptional service. Now, as our grandchildren begin their journey into homeownership, Cindy is still right by our side—patient, knowledgeable, and always treating every transaction as if it were her own family’s. Her commitment has spanned three generations, and she continues to exceed our expectations every single time. If you’re looking for an agent who will be there for you

I have been receiving unsolicited calls every morning around 8am from Diego and Dominic at Reality One, despite repeatedly telling him that I am not in the market for a home. After blocking multiple numbers, the calls have continued, which leads me to believe my number is being shared within his team. This level of persistence is intrusive and unprofessional. At this point, the experience has been so frustrating that I would never consider using Diego or Reality One for any real estate services. I would not recommend this company to anyone who values respectful communication and boundaries.

Beware of dealing with Suzan Walker. Suzan represented the buyers when we sold our house. After closing, some packages of ours were delivered to the home, but we didn’t learn about them for a month and a half after closing. My agent tried to reach out to arrange for the packages to be picked up once she learned about them, but Suzan never responded again. When I called Suzan myself (about 4 weeks later) she threw my agent under the bus and said that she had tried to reach her 5-6 times. When I asked Suzan for copies of the messages she sent to my agent, Suzan could only produce one message. I asked to be reimbursed for the package (my son had ordered something and it was $60, while she made THOUSANDS ON the transaction) and she refused and said it wasn’t her or her clients’ responsibility,

Matthew Brito is an outstanding realtor and a true professional! He goes above and beyond to ensure a seamless experience. His dedication, expertise, and excellent communication skills make him a pleasure to work with. I highly recommend Matthew to anyone looking for a top-tier real estate professional!