R. Fralin Homes

My husband and I had a wonderful experience during our recent purchase of a home in Colonial Green. We found the staff to be courteous and accommodating, and willing to help us in anyway they could. Tehya was our first contact, and so polite and helpful. Denise worked extremely hard in helping us during our contract period with questions about the property. Lauren met us during our final walk-through and was knowledgeable and calming during a very stressful time in the process of finishing everything. We felt like we were in capable hands the whole way. We also had the pleasure of speaking with Wynn on the phone several times Who helped us coordinate questions we had in finding the right people. We would be remiss If we didn’t mention the construction team whom we found friendly and hel

One quick look on reddit and you can read all about their horrible reputation. The homes they build are cheap. They started building in a new section of our neighborhood and we have had several issues with them. They do not respond to emails and when they do respond it is clear they do not care. They have mislead the people who currently own homes in this neighborhood and they do not fix things that they damaged. Please see pictures for just some of the areas that their construction crew has damaged.

Tehya was so helpful during the ​p​ast few months. As a sales agent myself, I value the importance of top notch customer service and she truly delivered...she was responsive and also willing to provide us with updated information whenever we asked!!! Looking forward to our new home! ❤️ ~Liz & John Torres

The team at R. Fralin was great to work with throughout the new construction phase. Any time there was a question or concern they were responsive and addressed in a timely manner. I hope to get the opportunity to work with them again!

Before I moved into these apartments a few years ago, I was shocked to see the 2/5 star review R Fralin had. The numerous reviews of how bad the management sucked, how cheaply made the units were, how crooked the company was etc. However, I turned a blind eye and still applied and got approved and moved in. When I first moved in, I was told the unit was ready however it wasn’t. There was trash everywhere, it was missing a fridge, the baseboards were not nailed back, The floors were gross, the walls were half painted. We alerted management and they eventually fixed it. Over the course of a few years living there, we eventually ran into issues of them just not being understanding. Financial situations happen. Jobs get lost or you get let go. The economy is rough. They’re quick to file lega